HOTEL HOUSEKEEPER

Hollywood Casino Aurora; Aurora (IL); On-site; USD 51,577,000 - 63,039,000; Full time

Job summary

The Hotel Housekeeper position at PENN Entertainment Aurora involves cleaning and maintaining guest rooms and public areas to ensure a clean, sanitary, and welcoming environment for all guests. This role is essential to delivering a superior guest experience by upholding brand and property cleanliness standards.

Responsibilities include making beds, cleaning bathrooms, restocking supplies, reporting issues, and following safety policies.

Qualifications

• High school diploma or equivalent required.
• Previous housekeeping or cleaning experience preferred (hotel experience a plus).
• Ability to work in a fast-paced environment.
• Strong attention to detail.
• Ability to work independently with minimal supervision.
• Reliable attendance and punctuality.
• Flexible schedule including weekends and holidays.
• Ability to stand, walk, bend, and lift up to 25-40 lbs.
• Push/pull housekeeping carts weighing up to 50 lbs.
• Ability to perform repetitive motions throughout shift.

Responsibilities

• Clean and service assigned guest rooms according to hotel standards.
• Change bed linens and make beds.
• Replace used towels and replenish bathroom amenities.
• Dust, vacuum, sweep, and mop floors; clean and sanitize bathrooms, fixtures, mirrors, and surfaces.
• Remove trash and dispose of waste properly.
• Restock housekeeping carts and supplies.
• Report maintenance issues, damaged items, or safety hazards to supervisor.
• Follow all safety and sanitation policies and procedures.
• Respond promptly to guest requests and special cleaning needs.
• Maintain confidentiality and security of guest rooms.

Skills

Attention to detail

Fast-paced environment

Independent work

Reliable attendance

Flexible schedule

Education

High school diploma or equivalent

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

Summary

The Hotel Housekeeper is responsible for cleaning and maintaining guest rooms and public areas to ensure a clean, sanitary, and welcoming environment for all guests. This role plays a critical part in delivering an exceptional guest experience by upholding brand and property cleanliness standards.

• Clean and service assigned guest rooms according to hotel standards
• Change bed linens and make beds
• Replace used towels and replenish bathroom amenities
• Dust, vacuum, sweep, and mop floorsClean and sanitize bathrooms, fixtures, mirrors, and surfaces
• Remove trash and dispose of waste properly
• Restock housekeeping carts and supplies
• Report maintenance issues, damaged items, or safety hazards to supervisor
• Follow all safety and sanitation policies and procedures
• Respond promptly to guest requests and special cleaning needs
• Maintain confidentiality and security of guest rooms

BRING US YOUR BEST.

• High school diploma or equivalent required
• Previous housekeeping or cleaning experience preferred (hotel experience a plus)
• Ability to work in a fast-paced environment
• Strong attention to detail
• Ability to work independently with minimal supervision
• Reliable attendance and punctuality
• Flexible schedule including weekends and holidays
• Ability to stand, walk, bend, and lift up to 25-40 lbs
• Push/pull housekeeping carts weighing up to 50 lbs
• Ability to perform repetitive motions throughout shift

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Follow us.

Equal Opportunity Employer

STARTING SALARY

Starting at $18.00 per hour, based on experience