Hotel Guestroom Attendant – Weekly Pay & Benefits

ESA Management, LLC; Matthews (NC); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program

Job summary

Extended Stay America, Inc. seeks a Housekeeper to clean guest rooms per company guidelines, ensuring a high level of guest satisfaction and adherence to safety standards.

The role involves stocking carts, reporting maintenance or guest property issues, and assisting with requests as feasible. You will join a team focused on a clean, welcoming environment and must complete all required Extended Stay University trainings.

Qualifications

• Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
• Follow guidelines, adhere to time objectives and productivity measurements and similar standards.

Responsibilities

• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
• Cleans assigned guest rooms with adherence to company standards, policies and procedures.
• Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
• Stocks carts and cart rooms if necessary and/or directed by management.
• Reports all maintenance issues directly to the front desk and/or manager on duty.
• Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
• Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
• Complies with all safety and security policies and procedures.
• Completes all required and annual Extended Stay University training.

Skills

Communication

Policy adherence

Good judgment

Job description

Extended Stay America, Inc. seeks a Housekeeper to clean guest rooms per company guidelines, ensuring a high level of guest satisfaction and adherence to safety standards.

The role involves stocking carts, reporting maintenance or guest property issues, and assisting with requests as feasible. You will join a team focused on a clean, welcoming environment and must complete all required Extended Stay University trainings.