Hotel Guest Room Quality Inspector

Kalyan-Hospitality; Colonial Heights (VA); On-site; USD 24,000 - 32,000; Full time

Job summary

Comfort Suites Colonial Heights in Colonial Heights, VA is seeking a Guest Room Inspector to uphold cleanliness, safety, and guest comfort. The role involves inspecting guest rooms, noting maintenance needs, and coordinating with housekeeping and maintenance to ensure rooms meet brand standards.

The ideal candidate has attention to detail and strong communication; experience in hotel housekeeping or QA is preferred to ensure consistent guest satisfaction.

Qualifications

• High school diploma or equivalent.
• Experience in hotel housekeeping, maintenance, or quality control is preferred.

Responsibilities

• Perform detailed inspections of guest rooms daily to verify cleanliness, functionality, and overall presentation.
• Identify and document any maintenance issues, damages, or missing items and communicate these to the appropriate departments for immediate resolution.
• Ensure all guest rooms are stocked with necessary amenities and comply with brand standards and safety regulations.
• Collaborate closely with housekeeping and maintenance teams to prioritize and follow up on corrective actions.
• Maintain accurate records of inspections and report trends or recurring issues to management to support continuous improvement.
• Assist in training housekeeping staff on quality standards and inspection procedures as needed.
• Respond promptly to guest feedback related to room conditions and work to resolve concerns efficiently.

Skills

Attention to detail

Effective communication

Customer service

Digital reporting tools

Education

High school diploma or equivalent

Job description

Comfort Suites Colonial Heights in Colonial Heights, VA is seeking a Guest Room Inspector to uphold cleanliness, safety, and guest comfort. The role involves inspecting guest rooms, noting maintenance needs, and coordinating with housekeeping and maintenance to ensure rooms meet brand standards.

The ideal candidate has attention to detail and strong communication; experience in hotel housekeeping or QA is preferred to ensure consistent guest satisfaction.