Hotel Guest Experience Specialist - Flexible Shifts & Growth

Moxy Hotel; Omaha (NE); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Hotel discounts

Free stays

Volunteer hours

401(k) match

Referral bonuses

Job summary

Moxy Omaha Downtown is seeking a Hotel Guest Service Representative to warmly welcome guests, handle reservations, check-in and check-out, and ensure a memorable stay. This on-site role offers flexible shifts and requires weekend availability, with potential for holidays.

Starting pay is $18.00–$20.00 per hour; experienced candidates may qualify for higher wages. Join a team committed to growth, fun, trust, and responsibility at NCG Hospitality.

Qualifications

• Customer service experience is preferred.
• Strong oral and written communication skills.
• Accurate cash handling and attention to detail.
• Able to stay organized in a fast-paced setting.

Responsibilities

• Answer phones, make reservations, and manage guest inquiries.
• Check guests in and out; process payments and manage cash drawer.
• Provide courteous, prompt and professional service.
• Utilize the property management system to manage bookings.

Skills

Customer service

Cash handling

Communication skills

Attention to detail

Positive attitude

Fast-paced environment

Job description

Moxy Omaha Downtown is seeking a Hotel Guest Service Representative to warmly welcome guests, handle reservations, check-in and check-out, and ensure a memorable stay. This on-site role offers flexible shifts and requires weekend availability, with potential for holidays.

Starting pay is $18.00–$20.00 per hour; experienced candidates may qualify for higher wages. Join a team committed to growth, fun, trust, and responsibility at NCG Hospitality.