Hotel Group Sales Leader

Joella; Reno, Northern (NV, KY); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine and Virtual Mental Health

Health Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on event tickets and more

Job summary

Renaissance Reno Downtown Hotel & Spa is seeking a dynamic Group Sales Manager to join SHG. The role emphasizes learning the brand, driving loyalty, and growing group business through client outreach, site visits, and proposals.

You will negotiate contracts, manage accounts, and align with revenue goals while delivering exceptional service. The position requires a high school education and 2+ years in hotel sales or service, with flexible hours including evenings and weekends.

Qualifications

• Minimum of High School education, post-high school education preferred.
• Minimum of two (2) years in hotel service role or sales experience preferred.

Responsibilities

• Learn the hotel brand and strategy.
• Drive customer loyalty to grow share of the account by delivering service excellence.
• Identify and solicit new accounts via telemarketing, appointments, site tours, cold calls, and inquiries.
• Advise clients on hotel facilities and services for groups/events.
• Establish client base of organizations through direct sales to secure business.
• Negotiate food, beverage, function space, room rates, and services to meet revenue goals.
• Achieve predetermined sales goals for revenue and activity.
• Negotiate contracts according to company standards.
• Ensure solicitation, closing, and client communications are complete and documented.
• Conduct tours of hotel and banquets; entertain qualified clients per policies.
• Provide prompt responses to RFPs and information requests.
• Meet or exceed sales goals and monitor local competitors.
• Complete daily/weekly/monthly reports as directed by DOS/GM.
• Participate in quarterly/annual business and marketing plans; assist with budgeting.

Skills

Outgoing personality

Professional image

Team collaboration

Written and verbal communication

Sales goal achievement

Flexible hours

Education

High School diploma

2+ years hotel service or sales experience

Job description

Renaissance Reno Downtown Hotel & Spa is seeking a dynamic Group Sales Manager to join SHG. The role emphasizes learning the brand, driving loyalty, and growing group business through client outreach, site visits, and proposals.

You will negotiate contracts, manage accounts, and align with revenue goals while delivering exceptional service. The position requires a high school education and 2+ years in hotel sales or service, with flexible hours including evenings and weekends.