Hotel GM - Dynamic F&B Leader & Brand Builder

PM Hotel Group; Washington (District of Columbia); On-site; USD 130,000 - 150,000; Full time

Job summary

Modus by PM Hotel Group seeks an experienced General Manager for Hotel Hive in Washington, DC, to oversee daily operations across front office, housekeeping, engineering, and F&B.

The ideal candidate has 5+ years in hospitality leadership, a track record of delivering profitability and guest satisfaction, and a passion for innovative, guest-centric service in a dynamic, live-work hotel environment. This is a full-time, on-site exempt position reporting to the Regional Director of Operations.

Qualifications

• Experience leading a hotel with a strong F&B component.
• Have a minimum of 5 years’ experience in different management positions in the hospitality industry and have held a senior leadership role (Hotel Manager or General Manager - preferred) at a hotel for at least two years.
• Have a track record of achieving and maintaining superior results across all areas of the hotel and can articulate the underlying strategies that led to your achievements.
• Possess a thorough knowledge of the hospitality industry, have a strong financial background, sound administrative skills, well developed management skills, and have demonstrated ability to effectively lead.
• You enjoy creative and innovative projects that focus on brand development
• A passion for hospitality will be apparent from speaking with you; you naturally connect with colleagues and guests.
• You love to inspire and motivate your team while focusing on learning and development, giving and receiving feedback.

Responsibilities

• Own all areas of the operation, including front office, housekeeping, engineering, and food + beverage which includes the licensed pizza shop.
• Lead through your leadership team to maximize financial performance while upholding quality standards, maximizing levels of guest satisfaction, and maintaining colleague engagement.
• Direct the development and execution of the annual strategic plan, the annual budget, and operations plan, emphasizing balanced growth and consistent profitability.
• Communicate the direction and purpose of all initiatives, resulting in colleague & leader ownership, pride, and desired results.
• Achieve and maintain superior balanced scorecard results (revenue, STR, GOP, guest experience, colleague engagement, asset maintenance, etc.), with an unrelenting desire to exceed previous outcomes.
• Inspire and motivate your leaders and colleagues to foster a guest-focused and results-oriented environment.
• Deliver best-in-class guest service and satisfaction by executing against the Modus Ethos, through training, survey analysis, feedback, and incentive programs.

Job description

Modus by PM Hotel Group seeks an experienced General Manager for Hotel Hive in Washington, DC, to oversee daily operations across front office, housekeeping, engineering, and F&B.

The ideal candidate has 5+ years in hospitality leadership, a track record of delivering profitability and guest satisfaction, and a passion for innovative, guest-centric service in a dynamic, live-work hotel environment. This is a full-time, on-site exempt position reporting to the Regional Director of Operations.