Hotel General Manager - Lead Operations & Guest Experience

HVMG - Hospitality Ventures Management Group; Louisville (KY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with match

Discounts on hotel stays and F&B

Flexible time off

Job summary

HVMG - Hospitality Ventures Management Group in Louisville is seeking a General Manager for the Home2 Suites by Hilton Louisville/NuLu to lead hotel operations, drive performance, guest satisfaction, and team engagement. You will oversee departments, manage budgets, and implement strategies to meet financial and service goals.

Your leadership will ensure a well-run property with exceptional guest experiences and a positive work environment.

Qualifications

• Bachelor's degree in Business, Hospitality, or related field.
• 2-5 years of Hotel General Manager experience.
• Hilton experience preferred.
• GSS Turnaround experience preferred.

Responsibilities

• Oversee all hotel operations and ensure exceptional guest experiences.
• Manage staff, budgets, and overall profitability and reputation.
• Report to the Area General Manager.
• Lead career-growth opportunities within the portfolio.

Skills

Leadership

Budget management

Operations management

Guest satisfaction

Team engagement

Staff management

Effective communication

Education

Bachelor's degree in Business, Hospitality, or related field

Job description

HVMG - Hospitality Ventures Management Group in Louisville is seeking a General Manager for the Home2 Suites by Hilton Louisville/NuLu to lead hotel operations, drive performance, guest satisfaction, and team engagement. You will oversee departments, manage budgets, and implement strategies to meet financial and service goals.

Your leadership will ensure a well-run property with exceptional guest experiences and a positive work environment.