Hotel General Manager: Lead Guest Experience & Profit

Peachtree Group; Baltimore (MD); Presencial; USD 90.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Quarterly bonuses

Paid time off

Vacation reimbursement for R&R

Health insurance after hire

401(k) + ER match

Cell phone reimbursement

Hotel travel discounts

Paid holidays

Employee Assistance Program

Fund

Descripción de la vacante

Peachtree Group Hospitality Management seeks a General Manager to lead hotel operations with empathy, strong communication, and a focus on guest experience. You will oversee all departments, drive revenue, manage P&L, build a high-performing team, and maintain brand standards across properties in our portfolio.

You will collaborate with regional teams to forecast budgets, deliver quarterly bonuses, manage payroll, and ensure exceptional service, while promoting work-life balance through

Formación

• Current/prior hotel general manager experience and/or 3+ years hotel rooms/operations and/or sales leadership experience within major brands.
• Ability to defuse distressed associates and guests to achieve the best outcome.
• Ability to learn systems technology and adapt to brand standards.
• Excellent written, verbal and presentation skills; professional demeanor.

Responsabilidades

• Provide leadership and strategic planning to all departments in support of our service culture to maximize operations and guest satisfaction.
• Champion brand and company reputation to exceed performance standards.
• Key contributor to financial forecasts and budgets.
• Analyze monthly P&L statements in collaboration with regional accounting and operations teams.
• Optimize revenues (room, F&B, etc.) to maximize profitability throughout the hotel.
• Establish a supportive team environment with training, coaching, and mentorship.
• Recruit top talent swiftly through internal and external channels.
• Attend and contribute to weekly revenue meetings with the regional revenue team.
• Be an active community member and participate in external activities and events.
• Manage hotel-specific accounting duties including payroll with timeliness and accuracy.

Conocimientos

Leadership

Strategic planning

Communication

Financial management

P&L analysis

Revenue optimization

Talent development

Talent recruitment

Reporting

Community engagement

Payroll management

Brand stewardship

Training & coaching

Hospitality systems

Educación

CHA certification

CHRM

CHSP

Herramientas

Profit Sword

Hotel Effectiveness

M3

PMS systems

Descripción del empleo

Peachtree Group Hospitality Management seeks a General Manager to lead hotel operations with empathy, strong communication, and a focus on guest experience. You will oversee all departments, drive revenue, manage P&L, build a high-performing team, and maintain brand standards across properties in our portfolio.

You will collaborate with regional teams to forecast budgets, deliver quarterly bonuses, manage payroll, and ensure exceptional service, while promoting work-life balance through