Hotel General Manager - Lead Growth & Guest Experience

Courtyard by Marriott; Little Rock (AR); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision coverage

Teledoc service

Hotel discounts

Tuition reimbursement

401K match

Paid time off

Job summary

Courtyard by Marriott in Little Rock is seeking a hands-on Property Leader to oversee all hotel operations and drive financial performance. You will partner with the Complex General Manager to implement strategies, manage budgets, and ensure superior guest experiences.

The role requires 5+ years in hotel leadership, strong budgeting skills, and a proven ability to develop high-performing teams. This on-site management position offers a competitive pay range and a franchisee-owned setting with

Qualifications

• Bachelor's degree in Hospitality Management, Business, or a related field preferred.
• 5+ years of hotel leadership experience; food and beverage exposure preferred.
• Strong financial acumen with demonstrated success managing budgets, revenue, expenses, and overall hotel performance.
• Proven ability to lead and develop high-performing teams.
• Strong communication, interpersonal, and customer service skills, with the ability to effectively partner with associates, leadership, and ownership.

Responsibilities

• Oversee all aspects of hotel operations, including guest services, food and beverage, sales, finance, human resources, and overall property performance.
• Partner closely with the Complex General Manager to align property and market strategies, drive results, and leverage shared resources and best practices.
• Develop and execute business strategies that support revenue growth, profitability, and operational excellence.
• Foster a culture of exceptional guest service, associate engagement, accountability, and continuous improvement.
• Lead, coach, and inspire department heads and associates to achieve individual and property goals.
• Maintain high standards for quality, service, brand compliance, and operational performance.
• Build strong relationships with ownership, Davidson, brand partners, guests, and other key stakeholders.
• Monitor market trends, competitive activity, and business conditions to identify opportunities and respond proactively.
• Oversee budgets, forecasting, financial performance, labor management, and expense control.
• Drive revenue and profitability through effective sales, service, and operational strategies.
• Ensure compliance with company policies, brand standards, and applicable regulations.

Skills

Leadership

Financial acumen

Communication

Strategic thinking

Problem solving

Education

Bachelor's degree in Hospitality Management, Business or related field

Job description

Courtyard by Marriott in Little Rock is seeking a hands-on Property Leader to oversee all hotel operations and drive financial performance. You will partner with the Complex General Manager to implement strategies, manage budgets, and ensure superior guest experiences.

The role requires 5+ years in hotel leadership, strong budgeting skills, and a proven ability to develop high-performing teams. This on-site management position offers a competitive pay range and a franchisee-owned setting with