Hotel General Manager: Guest Experience & Ops Leader

Courtyard Little Rock; Little Rock (AR); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

Courtyard Little Rock is seeking an energetic General Manager to lead the hotel, drive operational excellence, and deliver outstanding guest experiences. You will partner with market leaders to optimize performance, oversee budgets, and foster a high-performing, guest-centric culture.

The role requires hands-on leadership, strong financial acumen, and a track record of improving hotel metrics. Join a dynamic team focused on growth and guest satisfaction.

Qualifications

• Bachelor’s degree in Hospitality, Business, or related field preferred.
• 5+ years of hotel leadership experience with P&L accountability.
• Strong financial acumen and track record of managing budgets and revenue.

Responsibilities

• Oversee all hotel operations including guest services, F&B, sales, finance, HR, and property performance.
• Partner with market leadership to align strategies, drive results and share best practices.
• Develop and execute strategies to grow revenue, profitability, and guest satisfaction.
• Lead and develop department heads and associates to achieve goals.
• Maintain brand standards, quality, and operational performance.
• Build relationships with ownership, brand partners, guests and key stakeholders.
• Monitor market trends and respond proactively to opportunities.

Skills

Hotel Leadership

Budget Management

Operational Excellence

Guest Experience

Education

Bachelor's degree in Hospitality Management

Job description

Courtyard Little Rock is seeking an energetic General Manager to lead the hotel, drive operational excellence, and deliver outstanding guest experiences. You will partner with market leaders to optimize performance, oversee budgets, and foster a high-performing, guest-centric culture.

The role requires hands-on leadership, strong financial acumen, and a track record of improving hotel metrics. Join a dynamic team focused on growth and guest satisfaction.