General Manager-Courtyard by Marriott Jonesboro, AR

Courtyard by Marriott Jonesboro, AR; Jonesboro (AR); On-site; USD 90,000 - 120,000; Full time

Job summary

Hotel Equities seeks a General Manager for the Courtyard by Marriott in Jonesboro, AR. The GM will lead all hotel operations, guest and employee satisfaction, human resources, financial performance, sales and revenue generation for a 97-room property.

The role requires 2+ years of hotel leadership, proven brand experience, strong financial acumen, and the ability to read and write English, with initiative and integrity to drive performance and community engagement.

Qualifications

• 2+ years of hotel leadership experience.
• Proven results with major brands (Marriott, Hyatt, IHG, Hilton) or similar.
• Strong financial management skills including P&L, budgeting, and cost controls.
• Proficient in Stay PMS.

Responsibilities

• Implement brand service strategy to meet guest expectations and increase profit and market share.
• Hold property leadership team accountable for strategy execution.
• Develop leaders within the property leadership team.
• Ensure sales engines are leveraged.
• Build owner loyalty through proactive communication and solid business results.
• Be active in the local community to build relationships with officials, businesses, and customers.

Skills

Hotel leadership

Brand experience

Financial acumen

Guest service

Communication

Team leadership

Tools

Stay PMS

Job description

General Manager-Courtyard by Marriott Jonesboro, AR

Hotel Equities Jonesboro, Arkansas, United States

About this position

Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable General Manager for the 97-room Courtyard by Marriott in Jonesboro, AR.

The General Manager is the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation. Other responsibilities may include but are not limited to the following:

• Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share.
• Holding the property leadership team accountable for strategy execution.
• Guiding professional development of the property leadership team and all team members.
• Ensuring sales engines are leveraged.
• Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
• Being active in the local community to build strong relationships with local officials, businesses, and customers.

You Are:

• A highly experienced General Manager with 2+ years of hotel leadership.
• Impeccable results in a Marriott, Hyatt, IHG, Hilton, or similar brand.
• Strong financial acumen including P&L review, Budget creation, and cost controls. Ability to develop leaders into these skills.
• Working knowledge of Stay PMS
• Well organized, detail-oriented, and able to work independently.
• Display initiative, perseverance, and analytical skills.
• Able to deliver exceptional guest service and employee satisfaction.
• Team player, professional, and lead with integrity
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)
• Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel!

We are:

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.

• Discount programs for shopping, travel, tickets and more.
• Access to our Talent team to help you reach your career growth goals.

EOE/DFW

Local candidate preferred. Relocation not offered

Please note that this job description is not an exclusive or exhaustive list of all functions that a General Manager may be asked to perform