Hotel General Manager – Lead Clean, Friendly Guest Service

MCR; Lima (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision Insurance

Job summary

Courtyard Lima in Lima, Ohio, seeks a General Manager to lead hotel operations under the MCR umbrella. You will oversee guest services, housekeeping, maintenance, and food & beverage support, ensuring consistent brand standards and safe, welcoming environments for all guests.

The role emphasizes leadership, daily supervision, onboarding, audits, and strong financial stewardship to drive guest satisfaction and profitable outcomes.

Qualifications

• Positive attitude and willingness to learn.
• Ability to follow established guidelines and procedures.
• Strong listening and conflict resolution skills.
• Experience in hospitality supervision preferred.
• Basic financial literacy and budget awareness.

Responsibilities

• Daily supervision of guest rooms and public spaces to ensure cleanliness and service.
• Onboard new team members and ensure onboarding checklist adherence.
• Complete daily and night audit processes per policy.
• Monitor shift handover reports and timely reporting to the operations system.
• Uphold brand standards and safety compliance across the property.

Skills

Can-Do Attitude

Leadership

Communication

Attention to Detail

Budgets & Financials

Education

Bachelor’s or Associate’s Degree Preferred

Job description

Courtyard Lima in Lima, Ohio, seeks a General Manager to lead hotel operations under the MCR umbrella. You will oversee guest services, housekeeping, maintenance, and food & beverage support, ensuring consistent brand standards and safe, welcoming environments for all guests.

The role emphasizes leadership, daily supervision, onboarding, audits, and strong financial stewardship to drive guest satisfaction and profitable outcomes.