Hotel General Manager: Guest Experience & Operations Leader

Jasper Premier Inc.; Kansas City (MO); On-site; USD 40,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

Jasper Premier Inc. in Kansas City, MO seeks a General Manager to lead hotel operations and guest experience. You’ll manage daily staffing, budgets, and safety standards, while coordinating with maintenance, housekeeping, and food & beverage teams to ensure seamless service and profitability.

The role requires a bachelor’s degree in hospitality or related field and 5+ years in hotel management, with strong leadership and communication skills to drive performance and guest satisfaction.

Qualifications

• Bachelor's degree in Hospitality Management or related field.
• 5+ years of experience in hotel management.
• Strong leadership and communication skills.

Responsibilities

• Oversee the day-to-day operations of the hotel, ensuring efficient management of staff, resources, and processes.
• Develop and implement strategies to improve guest satisfaction and increase revenue.
• Maintain high standards of cleanliness and safety throughout the property.
• Manage and mentor a team of front desk agents, housekeepers, and maintenance staff.
• Ensure compliance with all local, state, and federal regulations.
• Work closely with the corporate office to align with company goals.

Skills

Leadership

Communication

Budgeting

Operational management

Education

Bachelor's degree in Hospitality Management

Tools

Hotel PMS software

Job description

Jasper Premier Inc. in Kansas City, MO seeks a General Manager to lead hotel operations and guest experience. You’ll manage daily staffing, budgets, and safety standards, while coordinating with maintenance, housekeeping, and food & beverage teams to ensure seamless service and profitability.

The role requires a bachelor’s degree in hospitality or related field and 5+ years in hotel management, with strong leadership and communication skills to drive performance and guest satisfaction.