Hotel General Manager

Country Inn and Suites; Columbia (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dynamic Hotel General Manager to lead operations in Columbia, SC. This role encompasses overseeing daily hotel management, empowering staff to deliver exceptional customer service, and ensuring operational efficiency. The ideal candidate will have a strong background in hotel management, excellent communication skills, and a proven ability to lead and inspire a diverse team. If you are passionate about hospitality and ready to make a significant impact in a vibrant environment, this opportunity is perfect for you.

Qualifications

• Proven experience as a Hotel Manager is preferred.
• Strong organizational and time-management skills are essential.

Responsibilities

• Oversee the work of all employees and set clear objectives.
• Manage budgets and expenses, analyze and report on financial information.
• Develop and implement a strong marketing strategy to promote the hotel.

Skills

Hotel Management

Customer Service

Communication Skills

Team Leadership

Budget Management

Marketing Strategy

Problem Solving

Organizational Skills

Education

Bachelor’s degree in Hospitality Management

Bachelor’s degree in Business Administration

Job description

Hotel General Manager (Columbia, SC)

Previous Hotel Managerial Experience required

Responsible for all phases of hotel management, including sales and marketing, human resources, food and beverage, engineering, and budgeting/forecasting. Empowers associates to provide superior customer care to guests, associates, and other visitors.

Please submit your resume in confidence and include your current salary, or salary range expectations.

Job Summary

We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce.

The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork.

Responsibilities

1. Oversee the work of all employees and set clear objectives
2. Hire qualified personnel according to standards set forth by the company
3. Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency
4. Manage budgets and expenses, analyze and report on financial information
5. Develop and implement a strong marketing strategy to promote the hotel’s services
6. Communicate with customers when appropriate
7. Resolve issues that arise with maintenance, equipment, and renovations
8. Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies
9. Conduct regular inspections of the facility and uphold strict compliance with health and safety standards
10. Ensure hotel is in compliance with federal, state, and local laws, including OSHA, EEOC, Wage Hour, and Health laws
11. Maintain a high personal visibility throughout the property and throughout the community
12. Oversee all the major operations of the hotel

Qualifications

1. Proven experience as a Hotel Manager is preferred
2. Familiarity with hospitality industry standards
3. Proficiency in English; knowledge of additional languages is a plus
4. Well-versed in hotel management best practices and relevant laws/guidelines
5. Ability to resolve issues with a customer-focused orientation
6. An outgoing personality
7. Excellent communication skills
8. Strong organizational and time-management skills
9. Bachelor’s degree in Hospitality Management, Business Administration, or relevant field is preferred

All your information will be kept confidential according to EEO guidelines.