Hotel General Manager

Hampton Inn St. Louis-Columbia; Columbia (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading hotel in Columbia, IL is looking for a dedicated Hotel General Manager to oversee operations and ensure exceptional guest experiences. Candidates should have a strong leadership background in hospitality and demonstrate excellent communication, time management, and organizational skills. This role involves maximizing revenue, managing staff, and maintaining brand standards while fostering positive community relationships.

Qualifications

• Previous experience as a General Manager or Assistant General Manager.
• Strong organizational skills with attention to detail.
• Ability to work independently with minimal supervision.

Responsibilities

• Oversee all hotel operations to maximize revenue and guest satisfaction.
• Lead marketing and advertising efforts to drive occupancy.
• Manage inventory and ensure budgeted cost controls.

Skills

Leadership

Communication

Organizational skills

Time management

Conflict resolution

Guest service skills

Job description

Hotel General Manager

We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service.

Key Responsibilities:

• Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance.
• Lead marketing and advertising efforts to drive occupancy and revenue.
• Develop and maintain positive relationships within the local community.
• Manage inventory, record-keeping, and ensure budgeted cost controls.
• Hire, train, and motivate employees while fostering teamwork and growth.
• Handle guest, employee, and property issues professionally.
• Be available for on-call responsibilities and emergency coverage.
• Maintain compliance with federal, state, and local regulations.
• Ensure all required reports on revenue, expenses, and operations are submitted timely.

Essential Skills & Qualifications:

• Previous experience as a General Manager or Assistant General Manager.
• Ability to lead, delegate, and resolve conflicts professionally.
• Strong organizational skills and attention to detail.
• Ability to work independently with minimal supervision.
• Professional demeanor with excellent guest service skills.
• Must meet property grooming standards.
• Willingness to work all shifts as needed, including weekends and holidays.