General Manager - State Street

Gap Inc.; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

A leading retail company is seeking a General Manager to oversee store operations and drive sales growth. You will lead a dynamic team, ensuring a top-tier customer experience while managing budgets and performance metrics. The ideal candidate will have a proven track record in retail management, strong leadership skills, and the ability to create an inclusive environment. This position offers growth opportunities in a fast-paced retail setting.

Qualifications

• 3-5 years of retail experience leading others.
• Demonstrated ability to deliver results.
• Must be able to lift and carry up to 30 lbs.

Responsibilities

• Analyze results and collaborate to drive performance indicators.
• Manage store budget and operations.
• Coach and develop team for high performance.

Skills

Communication

Time Management

Business Acumen

Planning and Prioritization

Education

College degree or equivalent experience

Job description

About the RoleAs the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.What You'll Do

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators

• Drive profitable sales through forecasting and scheduling

• Manages store budget for daily operations in support of the P&L

• Builds highly productive teams through sourcing, selecting and developing people

• Accountable for team performance through coaching and feedback.

• Teaches and trains to build capabilities.

• Leads the implementation and execution of all Standard Operating Procedures and initiatives

• Creates an inclusive environment

• Implements action plans to maximize efficiencies and productivity

• Performs Service Leader duties

• Represents the brand and understands the competitors

• Promotes community involvement

• Leverages OMNI to deliver a frictionless customer experience

• Ensures all compliance standards are met

Who You Are

• 3-5 years of retail experience leading others

• College degree or equivalent experience preferred

• Demonstrated ability to deliver results

• Ability to effectively communicate with customers and employees

• College degree preferred

• Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.

• Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays

• Ability to travel as required

• Business Acumen skills

• Established time management skills

• Strong planning and prioritization skills