Hotel General Manager

COREcruitment Ltd; Buffalo (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Weekly pay

Paid vacation, sick time, and holidays

Medical, dental, and vision insurance

401(k) retirement plan with company match

Travel discounts

Long-term career growth and development opportunities

Job summary

A leading hotel recruitment firm seeks a Senior Head of Hotel Recruitment based in Buffalo, New York. The role involves leading operations in a branded hotel, focusing on profitability and guest satisfaction. The ideal candidate should have over 2 years of experience as a Hotel General Manager, complemented by strong knowledge of hotel operations and a hands-on leadership style. This position offers a competitive salary range of $70,000 – $100,000, along with various benefits including medical insurance and travel discounts.

Qualifications

• Minimum of 2 years’ experience as a Hotel General Manager in a branded hotel environment.
• Strong background in rooms and food & beverage operations.
• Solid understanding of hotel operations including budgeting and forecasting.

Responsibilities

• Lead the overall operations of the hotel, ensuring revenue and guest satisfaction goals are met.
• Develop and execute operational and financial plans.
• Foster a positive and high-performing hotel culture.

Skills

Hands-on leadership

Hotel operations knowledge

Rooms and food & beverage operations

Education

Bachelor's degree in Hotel Management, Business, or related field

Tools

Hotel management systems

Job description

Senior Head of Hotel Recruitment - North America

Base pay range

$70,000.00/yr - $100,000.00/yr

About the Role

We are seeking an experienced General Manager to lead a branded hotel with a strong focus on operational excellence, guest satisfaction, and team engagement. This role is responsible for the overall performance of the property, including financial results, service standards, associate development, and community presence.

The ideal candidate is a hands-on leader who thrives in branded hotel environments, understands both rooms and food & beverage operations, and is passionate about delivering best-in-class hospitality experiences.

What’s on Offer

• Competitive salary within the range of $70,000 – $100,000
• Weekly pay
• Paid vacation, sick time, and holidays
• Medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Travel discounts across branded hotel properties
• Long-term career growth and development opportunities

Key Responsibilities

• Lead the overall operations of the hotel, ensuring revenue, profitability, and guest satisfaction goals are met
• Develop and execute operational and financial plans, including forecasting and annual budgeting
• Foster a positive, inclusive, and high-performing hotel culture through strong leadership and engagement
• Oversee preventive maintenance programs for the building, guest rooms, public areas, back-of-house, and all mechanical, IT, and safety systems
• Ensure compliance with all safety, loss prevention, risk management, and regulatory standards
• Actively manage and support department leaders, including hiring, performance management, and corrective action when required
• Maintain a visible leadership presence within the hotel and represent the property positively within the local community
• Work closely with Sales and Revenue Management to drive occupancy, ADR, and guest satisfaction through outstanding service
• Ensure consistent adherence to brand standards and quality assurance programs
• Perform additional duties as required to support the overall success of the property

Qualifications & Experience

• Minimum of 2 years’ experience as a Hotel General Manager in a branded hotel environment
• Strong background in rooms and food & beverage operations
• Solid understanding of hotel operations, including sales and marketing, labor management, budgeting, forecasting, safety, and maintenance
• Bachelor’s degree in Hotel Management, Business, or a related field, or equivalent professional experience
• Proficiency with standard hotel management systems
• Hands-on leadership style with a strong presence on the floor and engagement with all team members

Equal Opportunity Statement

This organization is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment in accordance with all applicable laws.