Hotel Front Office Manager

Rolling Hills Hospitality, LLC; Cincinnati (OH); On-site; USD 21,000 - 23,000; Full time

Job summary

Rolling Hills Hospitality, LLC in Cincinnati, OH is seeking a hotel front desk manager to deliver exceptional guest service and drive repeat stays.

You will supervise front desk staff, interact with guests, and uphold our high standards of customer satisfaction. A minimum of 1 year in hospitality and a leadership mindset are required, with a flexible schedule including days, evenings, and weekends.

Join a team that values reliability, professionalism, and guest-first approach.

Qualifications

• 1 year of hospitality experience required.
• Supervisory/leadership experience preferred.
• Flexibility for days, evenings and weekend shifts.

Responsibilities

• Supervise front desk staff and scheduling.
• Interact with guests to resolve issues and ensure satisfaction.
• Maintain high standards of guest service and cleanliness.

Skills

Leadership

Hospitality experience

Job description

We’re in search of a hotel front desk manager who will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors.

You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met. If you have 1 year of previous hospitality experience and you’re looking for a leadership opportunity on an already fantastic team, This position will require a flexible schedule including days, evenings, and weekend shifts.

Compensation: $15 - $17 hourly