Hotel Front Office GM — Growth, Mentorship & Guest Excellence

Hireology, Inc.; Omaha (NE); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Worldwide hotel discounts

Referral programs

Paid volunteer hours

Job summary

Moxy Omaha, part of NCG Hospitality, seeks an Assistant General Manager to lead front office operations, drive guest service excellence, and develop a high-performance team. This role blends leadership with hands-on responsibilities to boost guest loyalty and hotel performance.

You will oversee hiring, training, scheduling, safety standards, and financial tasks such as revenue management and reporting, while growing within an award-winning workplace that values Growth, Fun, Trust, and

Qualifications

• Three years of related work experience in hotels.
• Two+ years of food and beverage experience.
• At least two years in a hospitality management position.

Responsibilities

• Lead front office operations with focus on guest service, team development, and operational efficiency.
• Provide exceptional guest service and set high standards for the Front Desk team.
• Maintain contact with guests and community clients to foster loyalty and satisfaction.
• Supervise team including hiring, training, scheduling, and performance management.
• Cultivate a supportive and inclusive work environment; uphold safety procedures.
• Maximize revenue and occupancy through accurate room sales and upselling; assist with billing and reporting.

Skills

Hospitality management

Team leadership

Guest service

Scheduling

Training

F&B experience

Attention to detail

Communication

Job description

Moxy Omaha, part of NCG Hospitality, seeks an Assistant General Manager to lead front office operations, drive guest service excellence, and develop a high-performance team. This role blends leadership with hands-on responsibilities to boost guest loyalty and hotel performance.

You will oversee hiring, training, scheduling, safety standards, and financial tasks such as revenue management and reporting, while growing within an award-winning workplace that values Growth, Fun, Trust, and