Hotel Front Desk Representative

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Free uniforms

Health benefits

Signing bonus

Job summary

Mystic Lake Casino Hotel is seeking a hotel front desk attendant to warmly welcome guests, assist with check-in and check-out, and handle payments in a fast-paced casino environment. The role offers weekly pay, free uniforms, and health benefits.

The schedule is 2:30p–11:00p with weekends required, providing an opportunity to upsell hotel offerings and contribute to guest satisfaction. Starting pay up to $18.50 per hour with a $1,000 signing bonus, based on shift.

Qualifications

• Minimum one year guest service and cash handling experience.
• Ability to speak, write and read English clearly.
• Working knowledge of basic computer operation.
• Hospitality/hotel experience preferred.

Responsibilities

• Provide guest service at the front desk, including check-in and check-out.
• Collects payment on all transactions and upsell hotel offerings.
• Use effective sale tactics to promote offerings and promotions.
• Schedule is 2:30pm–11:00pm with weekends required.

Skills

Guest service

Cash handling

Education

High School diploma

Job description

Description

Does the chance to meet new people from across the country excite you? Come join us as a hotel front desk attendant! You will be the first person they talk to as they check into our premier casino and entertainment destination. Enjoy weekly pay, free uniforms, and heath benefits.

Starting pay up to $18.50 an hour with a $1,000 signing bonus.

*Based on shift.

Job Overview: Provide guest service in line with SMSC GE’s culture of Purpose, Vision, and Values. Assists guest in the front office by performing check-in and check-out functions. Collects payment on all transactions. Applies a high-level guest experience and keeps current with all casino and hotel promotions within a fast-paced, high-volume environment. Uses effective sale tactics to upsell hotel offerings. The schedule for this role is 2:30p-11:00p with weekends needed.

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.

Who We Are: Mystic Lake Casino Hotel® and Little Six Casino® are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). SMSC has a diverse collection of enterprises on its lands in Prior Lake and Shakopee, Minnesota. From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center® to natural grocery stores and fitness centers, our enterprises help drive the local economy.

SMSC has donated more than $350 million to organizations and causes and has contributed millions more to regional governments and infrastructure such as roads, water and sewer systems, and emergency services. The SMSC is the largest philanthropic benefactor for Indian Country nationally and one of the largest charitable givers in Minnesota.

We are committed to inspiring possibilities, fostering meaningful connections and creating memorable experiences for our guests. We welcome all voices and encourage innovation. We’re always looking for talented people to join our community. You’ll be part of a fun, connected team that values your skills and supports you as you grow.

Job Requirements:

Reflects MINIMUMEDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job:

• Minimum one year guest service and cash handling experience.
• Ability to speak, write and read English clearly.
• Ability to communicate with a diverse population.
• Working knowledge of basic computer operation.

Qualifications

Hospitality/hotel experience preferred.

Education

• High School (Required)

Experience

• Preferred

  Hospitality/hotel experience preferred.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.