Tables Games Floor Supervisor

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Weekly pay

Free uniforms

Health benefits

Medical insurance

Dental insurance

Life insurance

Disability insurance

401(k) retirement plan

Paid time off

Wellness programs

Tuition reimbursement

Discounts on childcare

Discounts on fuel

Discounts on bus passes

Discounts on fitness membership

Free uniform cleaning

Job summary

Mystic Lake Casino Hotel is seeking a Tables Games Floor Supervisor to oversee table activity, transactions, and dealer performance. You will ensure game integrity, monitor player buy-ins, and authorize comps within policy.

The role requires leadership, strong guest service, and knowledge of CTR/SAR with experience in table games. Position available as full-time or part-time, with benefits and advancement opportunities.

Qualifications

• :Must be 18 years or older;
• :High School diploma or GED;
• One year of Table Games experience;
• Knowledge of CTR and SAR reporting;
• Basic math skills;
• Pass Basic Strategy test;
• Familiar with gaming department policies and procedures;
• Strong guest service and communication skills;
• Proficient with gaming computer systems;
• Demonstrated leadership and confidentiality.

Responsibilities

• Oversee assigned table activity to ensure game integrity.
• Authorize and observe cash and chip transactions.
• Monitor for suspicious play and correct procedural violations.
• Maintain guest service standards and answer inquiries.
• Authorize comps within prescribed limits.
• Enter and track player buy-in information.
• Comply with regulatory Title 31 reporting.

Skills

Leadership

Guest service

Interpersonal & communication

Mathematical aptitude

CTR/SAR knowledge

Basic strategy testing

Gaming computer systems

Education

High School diploma or GED

Tools

Gaming computer systems

Job description

Description

Elevate your leadership skills as a Tables Games Floor Supervisor! You will oversee assigned table activity to include game activity, game integrity, player strategy, all cash and chip transactions, and dealer performance. Enjoy weekly pay, free uniforms, and health benefits. Full-time and part-time positions available.

Job Overview: Oversees assigned tables activity to ensure the integrity of games. Authorizes and observes cash and chip transactions. Checks for suspicious play and corrects procedural violations. Maintains adherence with set guest service standards. Answers inquiries and informs guests of ongoing promotions. Authorizes complimentaries for guests subject to prescribed amounts. Enters and tracks player buy-in information. Acts in accordance to regulatory compliance through the monitoring and reporting of Title 31.

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning and tuition reimbursement.

Who We Are: Mystic Lake Casino Hotel® and Little Six Casino® are owned and operated by the Shakopee Mdewakanton Sioux Community (SMSC). SMSC has a diverse collection of enterprises on its lands in Prior Lake and Shakopee, Minnesota. From Mystic Lake Casino Hotel, Little Six Casino, and Mystic Lake Center® to natural grocery stores and fitness centers, our enterprises help drive the local economy.

SMSC has donated more than $350 million to organizations and causes and has contributed millions more to regional governments and infrastructure such as roads, water and sewer systems, and emergency services. The SMSC is the largest philanthropic benefactor for Indian Country nationally and one of the largest charitable givers in Minnesota.

We are committed to inspiring possibilities, fostering meaningful connections and creating memorable experiences for our guests. We welcome all voices and encourage innovation. We’re always looking for talented people to join our community. You’ll be part of a fun, connected team that values your skills and supports you as you grow. Stay connected with us at mysticlake.com/careers.

Job Requirements:

Reflects MINIMUMEDUCATION, TRAINING, CERTIFICATION and EXPERIENCE required in order to meet the expectations of this job:

• Must be 18 years of age or older.
• High School graduate or GED.
• One year of Table Games experience.
• Knowledge of currency transaction reporting (CTR), suspicious activity reporting (SAR), basic math skills, and pass bi-annual Basic Strategy test.
• Working knowledge of department policies and gaming procedures.
• Excellent guest service skills.
• Strong interpersonal and communication skills (verbal and written).
• Must be proficient with gaming computer systems for complex data entry and information retrieval.
• Self-guided leader, creative, responsible, high-energy, eager to work with other departments and independently.
• Willingness to actively contribute in an array of projects as requested; eager to learn new skills.
• Passion for attracting, retaining, engaging, and building talent.
• Demonstrated ability to maintain confidentiality.
• Demonstrated leadership skills.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Hospitality Online