Hotel Front Desk Receptionist

Five Rivers Hospitality; South Hill (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Five Rivers Hospitality is looking for a dedicated Hotel Front Desk Receptionist who will ensure an excellent guest experience by managing accounts, answering inquiries, and resolving complaints. This entry-level, full-time position requires strong communication skills and a passion for customer service in a vibrant hospitality environment.

Qualifications

• Excellent communication skills required.
• Passion for customer service and guest satisfaction.

Responsibilities

• Welcome guests and manage hotel accounts.
• Answer inquiries and field complaints to ensure guest satisfaction.
• Work weekends and holidays as part of the schedule.

Skills

Communication

Customer Service

Job description

Join to apply for the Hotel Front Desk Receptionist role at Five Rivers Hospitality.

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Weekends and Holidays are a must.

Compensation: $13 hourly

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Hospitality