Hotel Front Desk Night Auditor

Bighornlaw; Oakland (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hospitality company is seeking a night auditor to join their team in Oakland. This role involves front desk responsibilities, financial reconciliation, and outstanding customer service. Candidates should possess strong communication skills and a commitment to excellence. Flexible overnight shifts and a supportive work environment make this opportunity a fantastic career move.

Qualifications

• Previous experience in hospitality or as a night auditor preferred.
• Outstanding communication and customer service skills required.
• Flexible availability for overnight shifts.

Responsibilities

• Execute front desk duties, including check-ins and guest inquiries.
• Reconcile financial records and prepare reports.
• Provide exceptional service to hotel guests.

Skills

Communication

Customer Service

Computer Proficiency

Education

High School Diploma

Some College

Tools

Accounting Software

Reservation Software

Job description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Responsibilities

• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Provide exceptional service to all hotel guests during their stay
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Process additional administrative, bookkeeping. and accounting procedures as required
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications

• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Outstanding communication skills and excellent customer service skills are required
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Overnight shift; requires flexible hours
• High school diploma or equivalent required; some college preferred