Night Auditor

Careersatoto; Orlando (FL); On-site; USD 37,000 - 50,000; Full time

Job summary

A prominent hospitality company in Orlando seeks a passionate Night Auditor to manage guest services through effective check-in/check-out procedures and ensure smooth operation at the front desk. This full-time role requires excellent communication skills, customer focus, and a keen understanding of cash handling practices, contributing to overall guest satisfaction. Join a growing company that offers competitive pay and comprehensive benefits including medical, dental, and vision insurance.

Benefits

Medical insurance options

Dental and vision insurance

401k with company match

Tuition assistance

Paid time off

Travel discounts

Qualifications

• Experience working with property management systems.
• Ability to respond quickly to emergencies.
• Strong cash handling skills.

Responsibilities

• Execute guest reservation and check-in/check-out procedures.
• Maintain hospitality and provide information on local attractions.
• Ensure proper management of guest payments and property.

Skills

Customer focus

Administration

Effective communication

Cash handling

Education

High School Diploma

Job description

4 weeks ago Be among the first 25 applicants

$18/Hour

Nationally: $13.20 - $15.10

*Rate depends upon state/market and experience*

OTO Development is pleased to announce a wonderful opportunity for a Night Auditor.

What will you be doing most days?

• Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards
• Maintain a friendly and hospitable attitude with guests and team members and you are present at the desk during all hours
• Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information
• Ensure collections, including credit card and direct bill, are executed in accordance with company policies
• Maintain proper control over keys, safe deposits, and all company and guest property
• Ensure rates are optimized by monitoring competitor occupancy and rates
• Ensure that all required documentation is completed in a timely manner
• Properly quote daily rates and issues credits
• Perform other duties as assigned to support guest satisfaction
  
  

What are the requirements for this position?

• You are proficient in administration of applicable property management systems
• You have the ability to respond quickly and appropriately to emergency situations
• You have experience in accurate cash handling and credit cards and experience in maintaining security of confidential information
• You can pass certification tests required to meet brand standards
• You have experience working with a computer especially data entry
• You work well with others
• You always maintain a customer focus and put the guests' needs first
• You are approachable and encourage effective communication with guests and fellow team members
  
  

Physical Requirements For This Position

This has the potential to be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

About OTO

OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!

OTO provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

PI271156559

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

Referrals increase your chances of interviewing at OTO Development by 2x

Sign in to set job alerts for “Night Auditor” roles.

Coral Springs, FL $17.00-$22.00 1 year ago

Fort Walton Beach, FL $40,000.00-$55,000.00 1 year ago

Ocala, FL $40,000.00-$50,000.00 1 year ago

Overnight Front Desk Agent - Embassy Suites Tampa Downtown Convention Center

Winter Park, FL $35,000.00-$65,000.00 2 years ago

Plant City, FL $35,000.00-$40,000.00 2 years ago

Palm Beach Gardens, FL $38,000.00-$55,000.00 1 year ago

Automobile Call Center/Receptionist Coordinator

Clearwater, FL $40,000.00-$55,000.00 1 year ago

Bartow, FL $32,000.00-$40,000.00 10 months ago

Fort Myers, FL $30,000.00-$45,000.00 4 months ago

Boca Raton, FL $40,000.00-$80,000.00 1 year ago

Fort Lauderdale, FL $18.00-$22.00 5 days ago

Tampa, FL $36,000.00-$46,000.00 3 weeks ago

Plantation, FL $40,000.00-$50,000.00 5 months ago

Melbourne, FL $36,000.00-$40,000.00 6 months ago

Delray Beach, FL $43,000.00-$48,000.00 1 month ago

Orlando, FL $40,000.00-$70,000.00 1 month ago

Winter Park, FL $43,000.00-$55,000.00 2 weeks ago

Receptionist-Entry level (50 Max applicants)

Hotel Front Desk Associate/Night Auditor

Lady Lake, FL $40,000.00-$60,000.00 4 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.