Hotel Front Desk/Night Auditor

Motel 6 Riverside; Belmont (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A Motel 6 in Belmont, CA seeks a Front Desk Clerk Night Auditor to join their welcoming team. The ideal candidate will ensure outstanding guest experiences, maintain the front desk's appearance, and communicate effectively with management. This position requires a heart for service and the ability to work nights and weekends. Training will be provided to excel in your role.

Qualifications

• Ability to work nights and weekends.
• Basic reading and writing skills.
• Ability to work with minimal supervision.

Responsibilities

• Create a hospitable guest experience at the front desk.
• Assist guests with information about the property and local amenities.
• Perform other duties assigned to ensure a great guest experience.

Skills

Customer Service

Teamwork

Communication

Job description

Hotel Front Desk/Night Audit

Motel 6 in Belmont, CA is looking for a Front Desk Clerk Night Auditor.

What you will be doing:

Our Guest Service Representatives create a hospitable guest experience while performing tasks at the front desk. The GSR is a member of the Welcome Team and is a vital position to us as it provides the first impression of our brand. We are dedicated to providing you a safe environment and giving you the training to help you excel in your role.

• Exhibits a heart for service with dedication to customer service and teamwork.
• Deliver a great guest experience with friendly, smiling service and a fast and accurate check-in.
• Cheerfully interact and assist guests with information about the property and local amenities.
• Identify opportunities to increase revenue.
• At times, may have to perform duties of other property positions to ensure we are driving a great guest experience.
• Perform other duties assigned – participate in all training and safety meetings.

What we are searching for:

The Guest Service Representative is vital to the delivery of our brand promise of delivering a clean, comfortable room with great service. To do so requires:

• Holds a deep heart for service.
• Desire to grow in the organization.
• Charismatic and thoughtful.
• Enjoys getting to know new people.
• Maintaining high standards and the appearance of the front desk.
• Ongoing communication with the General Manager to address any opportunities.

We feel the successful candidate has these qualifications and experience:

• Ability to work nights and weekends.
• Basic reading and writing skills.
• Basic communication skills.
• Ability to work with minimal supervision.
• Ability to work safely.
• Ability to meet all employment qualifications at the time of hire.

Job Types: Full-time, Part-time