Hotel Front Desk Night Auditor

Bighornlaw; Kentucky; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a forward-thinking hospitality company as a Night Auditor. This role is perfect for those looking to start a career in the hospitality industry, where you can grow your skills and talents. You will be responsible for auditing financial records, ensuring guest satisfaction, and performing front desk duties. With a commitment to employee care, this company fosters a fun and growth-oriented work environment, making it an excellent place to develop your career in hospitality.

Qualifications

• Ability to stand for 8 hours during a shift.
• Previous guest services or night audit experience preferred.

Responsibilities

• Audit and reconcile financial records, including cash drawer activity.
• Ensure every hotel guest has a pleasant stay.

Skills

Customer Service

Attention to Detail

Communication Skills

Proficiency with Computers

Education

High School Diploma

Some College

Tools

Reservation Software

Accounting Software

Job description

Home2 Suites Dry Ridge • Dry Ridge, KY, US

Posted 5 days ago

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

1. Work on your feet for an 8-hour shift in a dynamic, fast-paced environment.
2. Audit and reconcile all financial records, including cash drawer activity, credit card transactions, room charges, final bills, and occupancy percentages.
3. Ensure every hotel guest has a pleasant stay.
4. Compile and distribute daily, weekly, and monthly reports to the general manager, department heads, and hotel management.
5. Perform front desk duties as needed, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving complaints.
6. Carry out additional bookkeeping, administrative, and accounting procedures as required.

Qualifications

• Ability to stand for 8 hours during a shift.
• Previous hotel front desk, guest services, or night audit experience is preferred but not required.
• Proficiency with computers; experience with reservation and accounting software is a plus.
• High school diploma or equivalent; some college is desirable.
• Excellent communication and customer service skills.
• Flexible schedule to accommodate overnight shifts.

Compensation

$13 hourly

About Home2 Suites Dry Ridge

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties, focusing on exceeding guest expectations. The company is a leading hotel development and management firm in the region, responsible for hiring, training, and leading over 300 employees across the Ohio Valley. We maintain strong relationships with top hotel brands like Marriott, Hilton, IHG, and Hyatt. Our philosophy is "if we take care of our employees, then our employees will take care of our guests." We aim to create a fun, growth-oriented work environment for our team members.