Hotel Front Desk Night Auditor

Bighornlaw; Auburn (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a night auditor to ensure exceptional service and accurate bookkeeping. This role involves handling guest inquiries, processing reservations, and performing audits. Ideal candidates will possess strong communication skills and a background in customer service.

Qualifications

• Excellent communication and customer service skills required.
• Must be computer proficient; accounting or reservation software experience is a bonus.
• Previous hospitality experience preferred but not required.

Responsibilities

• Provide exceptional service to all hotel guests during their stay.
• Reconcile credit card transactions, occupancy percentages, and cash drawer activity.
• Complete additional bookkeeping, administrative, and accounting procedures as requested.

Skills

Communication

Customer Service

Computer Proficiency

Education

High school diploma or equivalent

Some college preferred

Job description

Posted 8 months ago

Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Responsibilities

1. Complete additional bookkeeping, administrative, and accounting procedures as requested
2. Provide exceptional service to all hotel guests during their stay
3. Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
4. Produce and distribute daily, weekly, and monthly reports to hotel management, department heads, and general manager
5. Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process

Qualifications

• Overnight shift; requires flexible hours
• Excellent communication and customer service skills are required
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• High school diploma or equivalent required; some college preferred

Compensation

$19.50

About La Quinta Inn & Suites Wyndham Auburn

Located just outside of Seattle and Tacoma, La Quinta by Wyndham Auburn provides a memorable stay in the Pacific Northwest. Our modern hotel is steps from restaurants, shops, and entertainment in downtown Auburn, and just a short drive from the Muckleshoot Casino, Wild Waves Theme & Water Park, and Tacoma's commercial and museum district. Downtown Seattle and Seattle-Tacoma International Airport (SEA) are also within driving distance. While you're here, settle in with free daily breakfast, a heated indoor pool, and our fitness center.