Hotel Front Desk Manager — Lead Guest Services

La Quinta Inn & Suites Wyndham Auburn; Auburn (WA); On-site; USD 27,552 - 30,307; Full time

Job summary

La Quinta Inn & Suites Wyndham Auburn is seeking a hotel front desk manager to oversee operations and lead a fantastic team. The manager will handle front desk budget, train staff, and ensure exemplary guest services.

Qualified candidates must have management experience in the hospitality industry, demonstrate strong communication skills, and bring a positive attitude to work. This role contributes significantly to guest satisfaction and successful hotel operations.

Qualifications

• Experience in the hospitality industry required.
• At least 1 year working experience in hospitality.
• Over 2 years of office management experience as a front desk supervisor is necessary.

Responsibilities

• Generate occupancy reports and compile financial information.
• Supervise front desk staff and train new hires.
• Manage front desk budget and order office supplies.
• Ensure guests have an exceptional stay.

Skills

Customer service

Management skills

Communication skills

Multitasking

Education

High school diploma or equivalent certification (GED)

Tools

MS Office

Job description

La Quinta Inn & Suites Wyndham Auburn is seeking a hotel front desk manager to oversee operations and lead a fantastic team. The manager will handle front desk budget, train staff, and ensure exemplary guest services.

Qualified candidates must have management experience in the hospitality industry, demonstrate strong communication skills, and bring a positive attitude to work. This role contributes significantly to guest satisfaction and successful hotel operations.