Hotel Front Desk Guest Services — Growth & Perks

Cambria Hotel Plano Frisco; Springfield (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k) & Roth 401(k) with companymatch

Growth Potential and Career Advacement

Hotel/Restaurant Travel Perks & D​

Earned wage access via DailyPay

Job summary

TownePlace Suites Springfield is hiring Hotel Front Desk and Guest Service Representatives. You will warmly welcome guests, check them in/out, assign rooms, handle payments, and provide local information.

This position requires flex scheduling including mornings/evenings/weekends/holidays; previous hospitality experience is preferred; training provided by OHM; join a team committed to world-class guest service.

Qualifications

• High school diploma or GED required.
• Prior hotel/front desk experience preferred but not required.
• Willingness to work flexible shifts including overnights.

Responsibilities

• Greet guests warmly and complete check-in/check-out.
• Handle guest requests, questions, and payments.
• Provide hotel information and assist with reservations.
• Maintain guest privacy and security.
• Coordinate with departments to resolve issues.
• Process Night Audit duties as needed.

Skills

Guest service

Interpersonal skills

Communication

Attention to detail

Multi-tasking

Cash handling

Night Audit knowledge

Education

High school diploma or GED

Tools

Hotel PMS

POS systems

Job description

TownePlace Suites Springfield is hiring Hotel Front Desk and Guest Service Representatives. You will warmly welcome guests, check them in/out, assign rooms, handle payments, and provide local information.

This position requires flex scheduling including mornings/evenings/weekends/holidays; previous hospitality experience is preferred; training provided by OHM; join a team committed to world-class guest service.