Hotel Front Desk & Guest Services Associate – Flexible Schedule

Drury Hotels Company, LLC; San Antonio (TX); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Quarterly bonus up to $3,200 per year

Hotel discounts

Free room nights

Paid time off

Medical, dental, vision benefits

Company-matched 401(k)

Job summary

Drury Hotels in San Antonio, TX, is seeking a part-time Guest Service Agent to greet guests, manage check-ins/outs, and promote hotel programs with a +1 service attitude. You will assist with breakfast and Kickback service while ensuring a warm, professional guest experience.

The role offers flexible scheduling, paid time off, hotel discounts, and opportunities for growth within a 6,100+ team across 150 hotels nationwide. Join a company recognized for hospitality excellence.

Qualifications

• Warm and friendly manner in relating to and interacting with the public.
• Demonstrated attention to detail while handling multiple tasks simultaneously.
• Familiarity with handling money, making change, and using office machines in day-to-day activities.
• Ability to speak and receive direction (written and verbal) in English.
• Willingness and ability to work alone as scheduled.

Responsibilities

• Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Assist guests in a friendly, efficient, courteous, and professional manner.
• Perform front desk related functions, including checking guests in/out, promoting programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
• Assist with breakfast and 5:30 p.m. Kickback service, including food preparation, setup, guest service (host or bartender), and clean-up.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

Skills

Customer service

Multitasking

Attention to detail

Cash handling

English proficiency

Job description

Drury Hotels in San Antonio, TX, is seeking a part-time Guest Service Agent to greet guests, manage check-ins/outs, and promote hotel programs with a +1 service attitude. You will assist with breakfast and Kickback service while ensuring a warm, professional guest experience.

The role offers flexible scheduling, paid time off, hotel discounts, and opportunities for growth within a 6,100+ team across 150 hotels nationwide. Join a company recognized for hospitality excellence.