Guest Experience Agent - Flexible Scheduling & Growth

Drury Hotels Company, LLC; Santa Fe (NM); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonuses up to $3200/year

Flexible scheduling

Paid time off

Hotel discounts and free room nights

Mentorship and development plans

Company-matched 401(k)

Awards and recognition

Job summary

Drury Hotels in Santa Fe, NM is hiring for a front desk associate. You will warmly greet guests, check them in and out, and ensure a high level of service. You may assist with breakfast and the Kickback service, while promoting programs and maintaining guest records.

Benefits include flexible scheduling, paid time off, hotel discounts and free room nights, and opportunities for mentorship and internal development. Company culture emphasizes service, teamwork, and growth across 150 hotels.

Qualifications

• Front desk responsibilities and guest interaction.
• Cash handling and keeping accurate records.
• Willingness to promote programs and assist guests.

Responsibilities

• Check guests in and out with a friendly, efficient approach.
• Assist with breakfast and Kickback service and dining area setup.
• Promote hotel programs and maintain guest records and satisfaction.

Skills

Customer service

Communication

Cash handling

English proficiency

Job description

Drury Hotels in Santa Fe, NM is hiring for a front desk associate. You will warmly greet guests, check them in and out, and ensure a high level of service. You may assist with breakfast and the Kickback service, while promoting programs and maintaining guest records.

Benefits include flexible scheduling, paid time off, hotel discounts and free room nights, and opportunities for mentorship and internal development. Company culture emphasizes service, teamwork, and growth across 150 hotels.