Hotel Front Desk: Guest Service Pro with Growth

Home2 Suites – Milwaukee Airport; Milwaukee (WI); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Team culture

Training & growth

Employee recognition

Paid time off

Job summary

Raymond Management Company is seeking a Guest Service Representative to join the Front Desk team. The role focuses on delivering a welcoming guest experience, handling check-in/check-out, and processing guest requests with accuracy and care.

Starting salary is $15.00-$16.00 per hour with wage increases at 30, 60, 90 days and at 6 months; open availability and weekends required for this part-time position. Training and team collaboration are emphasized within a supportive environment.

Qualifications

• Friendly, positive attitude with strong customer service skills.
• Ability to multitask in a fast-paced environment.
• Professional communication and guest concern resolution.

Responsibilities

• Serve as the first point of contact for guests at the front desk.
• Greet guests during check-in/check-out with a friendly attitude.
• Handle guest requests, inquiries, and reservations promptly and accurately.
• Coordinate with Housekeeping, Maintenance, and Sales for seamless operations.
• Manage daily front desk duties, including payments and room assignments.

Skills

Customer service

Communication

Multitasking

Professionalism

Job description

Raymond Management Company is seeking a Guest Service Representative to join the Front Desk team. The role focuses on delivering a welcoming guest experience, handling check-in/check-out, and processing guest requests with accuracy and care.

Starting salary is $15.00-$16.00 per hour with wage increases at 30, 60, 90 days and at 6 months; open availability and weekends required for this part-time position. Training and team collaboration are emphasized within a supportive environment.