Hotel Front Desk Clerk — $750 Sign-On Bonus + Benefits

The Westin Buffalo; Buffalo (NY); Presencial; USD 24.108 - 25.485; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, and vision insurance

401(k) with company match

Paid vacation days

Paid parental bonding leave

Tuition reimbursement

Weekly pay

Free shift meal

Free parking

30% discount at Jake’s Cafe

Discounted room rates

Generous Marriott discounts

Descripción de la vacante

A four-diamond hotel in downtown Buffalo is seeking a Front Desk Clerk to enhance the guest experience. Responsibilities include greeting guests, managing transactions, and resolving issues promptly. The ideal candidate should possess strong communication skills and a customer-service mindset. This full-time/part-time role offers competitive pay and opportunities for growth within the hotel industry. A $750 sign-on bonus is included, alongside a comprehensive benefits package for eligible team members.

Formación

• Previous customer service experience preferred.
• Previous front desk experience preferred.
• Ability to function professionally under pressure.

Responsabilidades

• Greet and register guests via a centralized registration system.
• Manage cash and credit card transactions accurately.
• Resolve small guest issues immediately.

Conocimientos

Good interpersonal communication skills

Customer service experience

Ability to multitask

Educación

High school diploma or GED not required

Descripción del empleo

A four-diamond hotel in downtown Buffalo is seeking a Front Desk Clerk to enhance the guest experience. Responsibilities include greeting guests, managing transactions, and resolving issues promptly. The ideal candidate should possess strong communication skills and a customer-service mindset. This full-time/part-time role offers competitive pay and opportunities for growth within the hotel industry. A $750 sign-on bonus is included, alongside a comprehensive benefits package for eligible team members.