Hotel Front Desk Clerk

Motel 6 Riverside; DeSoto (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

Motel 6 Riverside in DeSoto, TX is seeking a friendly Front Desk Clerk to welcome guests and manage check-in/check-out with a smile. You will assist guests with local information, handle phone inquiries, and uphold brand standards. Nights and weekend shifts may be required.

This role emphasizes service, teamwork, and a positive guest experience across all touchpoints. Join a team focused on service excellence and growth opportunities, with comprehensive training provided to help you succeed and

Qualifications

• Guest service mindset with focus on welcoming guests.
• Desire to grow within the organization.
• Charismatic and thoughtful.
• Maintaining high standards at the front desk.
• Meeting employment qualifications at the time of hire.

Responsibilities

• Create a hospitable guest experience at the front desk.
• Deliver a great guest experience with fast and accurate check-in.
• Assist guests with information about the property and local amenities.
• Identify opportunities to increase revenue.
• Participate in training and safety meetings.
• At times, perform duties of other property positions to ensure great guest experience.

Skills

Service orientation

Communication skills

Teamwork

Nights/weekends willingness

Basic reading/writing

Job description

Looking for a Front Desk Clerk in DeSoto, TX area.

What you will be doing:

• Our Guest Service Representatives create a hospitable guest experience while performing tasks at the front desk. The GSR is a member of the Welcome Team and is in a vital position to us as it provides the first impression of our brand. We are dedicated to providing you with a safe environment and giving you the training to help you excel in your role.
• Exhibits a heart for service with dedication to customer service and teamwork.
• Deliver a great guest experience with friendly, smiling service and fast and accurate check-in.
• Cheerfully interact and assist guests with information about the property and local amenities.
• Identify opportunities to increase revenue.
• At times, may have to perform duties of other property positions to ensure we are driving a great guest experience.
• Perform other duties assigned - participate in all training and safety meetings.

What we are searching for:

The Guest Service Representative is vital to the delivery of our brand promise of delivering a clean, comfortable room with great service. To do so requires:

• Holds a deep heart for service.
• Desire to grow in the organization.
• Charismatic and thoughtful.
• Enjoys getting to know new people.
• Maintaining high standards and the appearance of the front desk.
• Ongoing communication with the General Manager to address any opportunities.

We feel the successful candidate has these qualifications and experience:

• Ability to work nights and weekends.
• Basic reading and writing skills.
• Basic communication skills.
• Ability to work with minimal supervision.
• Ability to work safely.
• Ability to meet all employment qualifications at the time of hire.

Job Types:

Full-time, Part-time.