Hotel Front Desk Agent - PM

WizeHire, Inc; Colorado Springs (CO); On-site; USD 29,000 - 42,000; Full time

Job summary

WizeHire, Inc invites applications for a full-time hotel front desk agent to welcome guests, handle accounts, respond to inquiries, and resolve complaints with a guest-first approach. The PM shift is noted, and you will join our guest services team to create a warm, seamless experience for every visitor.

Ideal candidates communicate clearly, stay calm under pressure, and enjoy helping people in a fast-paced hospitality setting. Training provided; opportunities to grow.

Responsibilities

• Greet guests and manage check-in/check-out processes.
• Handle guest inquiries and assist with accounts and billing questions.
• Address and resolve guest complaints to ensure satisfaction.

Job description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment,

This is a full-time, PM Shift position.