Hotel Front Desk Agent

GF Hotels & Resorts; Pensacola (FL); On-site; USD 16,531 - 24,796; Part time

Job summary

GF Hotels & Resorts is seeking an enthusiastic part-time hotel front desk agent in Pensacola, Florida. In this role, you will be responsible for welcoming guests, managing accounts, and addressing inquiries and complaints to ensure a positive guest experience. Strong communication skills and a passion for customer service are essential. This position requires open availability, including nights, weekends, and holidays, working shifts from 7 am to 3 pm and 3 pm to 11 pm.

Qualifications

• Excellent communication skills.
• Strong service focus and passion for guest interactions.

Responsibilities

• Welcome guests and manage accounts.
• Answer inquiries and field complaints.
• Deliver an excellent experience to every guest.

Job description

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

This is a part-time position. Open availability including nights, weekends, and holidays. 7 am–3 pm and 3 pm–11 pm