Hotel Food & Beverage Supervisor

Hyatt Regency; San Antonio (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health benefits after 30 days

401k plan

Hotel room discounts

Paid time off

Employee meals

Discounted parking

Career growth opportunities

Job summary

Hyatt Regency San Antonio is seeking a Restaurant Supervisor to lead front-of-house teams across outlets including MKT, Q Kitchen, and Bar. You will coach staff, schedule shifts, manage payroll, and ensure exceptional guest service.

The role requires strong leadership, communication, and food and beverage knowledge, with attention to detail and the ability to thrive in a fast-paced environment. Hyatt offers rewarding opportunities and a supportive work culture.

Qualifications

• Preferred candidates will have at least 2 years of food and beverage experience, including 1 year in a supervisory role.
• Must be able to work any shift on any day, including weekends and holidays.
• Refined verbal and written communication skills.

Responsibilities

• Lead other associates by coaching, giving direction and training as needed; assist with scheduling, payroll and interviewing.
• Procure products, support marketing efforts and help staff thrive on the floor.
• Maintain strong presence on the service floor and ensure outlets (MKT, Q Kitchen and Bar) meet quality standards.
• Drive overall service performance and guest satisfaction across food & beverage outlets.

Skills

Leadership

Communication

Staff training

Scheduling

Payroll

Customer service

MS Office (Word/Excel/Outlook)

Tools

Word

Excel

Outlook

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization- Hyatt Regency San Antonio

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Restaurant Supervisor possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic leadership responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing, procuring product, marketing and helping staff with whatever they need to make them thrive while at work. The Supervisor must demonstrate fundamental food and beverage knowledge and ensure that each outlet (MKT, Q Kitchen and Bar) is equipped with the essential supplies. The supervisor is responsible for the overall success of service and is expected to maintain a strong presence on the floor. These are just a few of the core job duties this person will be required to execute but are not limited to.

This position plays a significant role in the overall performance of the food and beverage outlets, which includes product quality and service standards. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. This is not your typical career opportunity. This is the Hyatt Touch.

Qualifications

• Preferred candidates will have at least 2 years of food and beverage experience, which should include at least 1 year of working in a food and beverage supervisory role.
• Must be able to work any shift on any day, including weekends and holidays.
• Refined verbal and written communication skills
• Present a professional appearance and confidence
• Candidates should be extremely detail oriented, organized and be able to handle a fast-paced environment
• Strong time management & multi-tasking skills with the ability to work well under pressure
• Demonstrate positive leadership characteristics, which inspire employees to exceed standards and expectations
• Expert knowledge of Word, Excel, Outlook
• Excellent customer service and interface skills
• Ability to work under pressure and to delight customers
• Strong food, N/A beverage, and alcohol knowledge
• Must be TABC and Food Handler Certified

Benefits

• Eligible for Health Benefits after 30 days
• 401k Retirement Savings Plans
• Ability to reserve discounted and complimentary Hyatt Hotel Rooms worldwide
• Paid Time Off
• Complimentary meals in employee cafeteria
• Discounted Parking options available on site, and complimentary VIA Bus pas
• Opportunities for career growth

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.