Hotel Food & Beverage Supervisor

Hyatt Hotels Corporation; San Antonio (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health benefits after 30 days

401k Retirement plan

Discounted Hyatt hotel rooms

Job summary

Hyatt Hotels Corporation is seeking a Restaurant Supervisor who will lead and coach associates, coaching, scheduling, payroll, and interviewing while ensuring the highest standards of guest service. This role oversees the MKT, Q Kitchen and Bar outlets, and supports senior leadership in delivering remarkable experiences.

The ideal candidate brings 2+ years in food and beverage with at least 1 year in supervision, strong communication skills, and a polished professional presence.

Qualifications

• 2+ years in food and beverage, including 1+ year supervisory experience.
• Must be able to work any shift on any day, including weekends and holidays.
• Refined verbal and written communication skills.
• Candidates should be extremely detail oriented, organized and able to handle a fast-paced environment.
• Strong time management and multi-tasking skills with the ability to work under pressure.
• Demonstrate positive leadership characteristics to inspire staff.

Responsibilities

• Lead and coach associates, provide direction, and may include training, scheduling, payroll and interviewing.
• Procuring product, marketing and helping staff thrive while on duty.
• Maintain a strong floor presence and ensure the outlets (MKT, Q Kitchen and Bar) are well supplied.
• Oversee product quality and service standards across Hyatt outlets.

Skills

Leadership

Communication

Time management

Multi-tasking

Customer service

Professional appearance

Tools

Word

Excel

Outlook

Job description

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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Restaurant Supervisor possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic leadership responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing, procuring product, marketing and helping staff with whatever they need to make them thrive while at work. The Supervisor must demonstrate fundamental food and beverage knowledge and ensure that each outlet (MKT, Q Kitchen and Bar) is equipped with the essential supplies. The supervisor is responsible for the overall success of service and is expected to maintain a strong presence on the floor. These are just a few of the core job duties this person will be required to execute but are not limited to.

This position plays a significant role in the overall performance of the food and beverage outlets, which includes product quality and service standards. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. This is not your typical career opportunity. This is the Hyatt Touch.

Qualifications

• Preferred candidates will have at least 2 years of food and beverage experience, which should include at least 1 year of working in a food and beverage supervisory role.
• Must be able to work any shift on any day, including weekends and holidays.
• Refined verbal and written communication skills
• Present a professional appearance and confidence
• Candidates should be extremely detail oriented, organized and be able to handle a fast-paced environment
• Strong time management & multi-tasking skills with the ability to work well under pressure
• Demonstrate positive leadership characteristics, which inspire employees to exceed standards and expectations
• Expert knowledge of Word, Excel, Outlook
• Excellent customer service and interface skills
• Ability to work under pressure and to delight customers
• Strong food, N/A beverage, and alcohol knowledge
• Must be TABC and Food Handler Certified
• Eligible for Health Benefits after 30 days
• 401k Retirement Savings Plans
• Ability to reserve discounted and complimentary Hyatt Hotel Rooms worldwide
• Paid Time Off
• Complimentary meals in employee cafeteria
• Discounted Parking options available on site, and complimentary VIA Bus pas
• Opportunities for career growth

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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