Hotel F&B Operations Manager — Lead Service & Growth

Doubletree-By-Hilton-Davenport; Davenport (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance enrollment

Paid time off

Holiday pay

Hotel & travel discounts

Professional development

Job summary

DoubleTree by Hilton Davenport is seeking a Food & Beverage Manager to lead the restaurant and bar operations, ensuring guest satisfaction and adherence to brand standards. You will train staff, manage budgets, and drive service quality across shifts.

The role emphasizes hospitality, accuracy, and engagement, with a focus on cost control, staff development, and maintaining a best-in-class culture within the hotel food & beverage team.

Qualifications

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Ability to prepare and analyze data figures and transcriptions prepared on and generated by computer.
• Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.
• Strong administrative skills, to include business writing, mathematics for basic accounting and knowledge of Microsoft Office programs.
• Ability to stand and walk for hours at a time.
• Must be able to lift up to 30 pounds occasionally.
• Some college and/or advanced training in food operations preferred.
• Prior restaurant and bar supervisory experience required; hotel restaurant experience preferred.
• Ability to work calmly under stressful situations.
• Ability to maintain high level of guest satisfaction is in absolute requirement for this position.

Responsibilities

• Oversee the day to day operations of the specified Restaurant & Bar.
• Ensure staff receive proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions.
• Achieve and maintain budgeted revenues as instructed by the Director of Food & Beverage.
• Maintain labor cost to meet or exceed budget through effective staff scheduling and labor management.
• Train staff in operational standards and follow-up on that training to ensure levels of service are maintained.
• Establish and achieve quality and guest satisfaction goals.
• Maintain set food and liquor costs.
• Maintain a floor presence during needed meal periods to ensure optimal guest service.
• Conduct routine brand standard audits designed to ensure optimal service execution.
• Complete additional duties as assigned by hotel leadership.

Skills

Communication skills

Budget analysis

Data interpretation

Staff training

Customer service

Strong administrative skills

Education

Some college in food operations

Tools

Microsoft Office

Job description

DoubleTree by Hilton Davenport is seeking a Food & Beverage Manager to lead the restaurant and bar operations, ensuring guest satisfaction and adherence to brand standards. You will train staff, manage budgets, and drive service quality across shifts.

The role emphasizes hospitality, accuracy, and engagement, with a focus on cost control, staff development, and maintaining a best-in-class culture within the hotel food & beverage team.