F&B Kitchen Supervisor Job Description
Principle Responsibilities & Position Purpose:
Responsible for the day-to-day operation of the Food and Beverage outlets, to include and not limited to personnel, budget performance, and financial controls, maintenance of equipment, preparation, service and set-up menu items.
Understands and implements the mission statement, values, and culture at all times.
Pre-Requisites (Requirements):
- 2+ years of experience in a branded, quality hotel preferred
- 2 +year Experience with chain food and retail outlet preferred
- High School diploma or equivalent of same. Associate’s or Bachelor’s Degree preferred
- Must display professionalism and have characteristics of honesty and trustworthiness
- Must have excellent attendance and punctuality
Work Environment & Context:
- Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
- Must be able to stand for eight hours, bend, stretch, and reach
- Long hours are sometimes required. Work schedule varies and may include occasionally working on
- Holidays, weekends, and evenings
- Must be able to push or pull 60 pounds and lift and/or carry 60 pounds
Required Knowledge, Skills, and Abilities:
Knowledgeable in:
- Financial aspects of running a department: Labor, food and beverage costs, controls
- Control of food costs, loss and usage guidelines.
- Pars for shift usage, freezer pull, and line set up.
- OSHA requirements and maintains department accordingly
- Proper temperatures: hot above 140 F and cold 41 F.
- Inventory, ordering and receiving and storing products
- Area shopping, dining, entertainment and travel directions to assist guest inquiries.
- Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.
- Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
Skills:
- Train and develop associates through meetings, logs, etc
- Computer knowledge to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
- Follow recipes for preparation, cooking, serving, and storing
- Maintain organization of supplies, storage rooms, refrigerators, and freezers
- Assist with guest issues, be professional and maintain a hospitable caring attitude.
- Maintain guest privacy.
Abilities:
- Follow guidelines and recipes
- Maintain required logs
- Market and promote to increase exposure and sales
- Multitask, detail oriented, remain service centric
- Communicating with guests and co‑workers
- Assist with guest issues with professionalism maintaining hospitable attitude.
- Must be able to work alone
- Practice Safety Standards at all times.
- Comply to all standards.
Essential Functions:
- Maintain a professional cohesive team by: hiring, training, coaching, counseling and developing the most qualified individuals
- Promote positive morale and aggressively friendly attitudes
- Complete administrative duties in a timely manner: schedules, payroll, inventories, orders, production controls, etc.
- Work within budgeted guidelines for maximum revenues and within labor models
- Maintain safety and security practices, have thorough knowledge of emergency procedures.
- Maintain all Food Safety, Department of Health and OSHA standards.
- Ensure guests are provided with the highest quality product and service.
- Must be thoroughly familiar with the Associate Handbook, implement all the rules, policies and procedures established by the company; including, but not limited to, those contained in the Associate Handbook
- Maintain certification from a brand approved responsible vendor training program
- Other duties as assigned, that the associate is capable of performing.
Benefits:
- Paid Instantly
- Paid Time Off
- Team Member Room Discounts
- Time and Half for Select Holidays
- Referral Bonus Program
Volunteer Benefits:
- Accident Insurance
- Disability Insurance
- Life Insurance
- Cancer Insurance
- Dental Insurance
- Vision Insurance
Property Specific Incentives:
- Gift Cards
- Employee Lunches