Hotel Executive Leader — Strategy, Ops & Guest Experience

The Quail; Carmel Valley (CA); On-site; USD 145,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Employee discounts on lodge, golf andd

Dining services discounts

Job summary

The Quail in Carmel Valley, CA seeks a Hotel Manager to oversee daily hotel operations and ensure an exceptional guest experience at every touchpoint. You will lead strategic direction with the Managing Director and serve on the Executive Committee.

Key requirements include 7 years in hospitality, 5+ years supervising staff, and familiarity with POS and resort management systems. A hospitality management degree is preferred, with a salary in the $145k–$150k range plus bonus.

Qualifications

• 7 years of hospitality experience.
• 5 years or more managing supervisory level staff.
• Hospitality management degree preferred.

Responsibilities

• Provide strategic leadership and operational oversight of the entire property, ensuring consistent operational performance.
• Manage aspects of operational insurance and legal matters.
• Lead and develop department heads and managers, fostering accountability, collaboration, and continuous improvement.
• Partner with Managing Director to develop and execute the property's strategic vision and business plan, translating priorities into measurable operational and financial results.
• Drive property-wide operational excellence, balancing elevated service standards with efficiency, productivity, and disciplined cost management.
• Provide strategic input on capital projects and future developments, ensuring investments enhance the guest experience, asset value, and return on investment.
• Oversee operating budgets and financial controls across hotel operations, driving accountability for expenses, productivity, and profitability.
• Develop and mentor department leaders, cultivating a high-performance culture and strong pipeline of talent.
• Assume overall operational leadership in the Managing Director absence, ensuring continuity of service, business performance, and team alignment.

Skills

MS Office

Leadership

Health & safety compliance

Education

Hospitality management degree

Tools

POS systems

Resort management systems

Job description

The Quail in Carmel Valley, CA seeks a Hotel Manager to oversee daily hotel operations and ensure an exceptional guest experience at every touchpoint. You will lead strategic direction with the Managing Director and serve on the Executive Committee.

Key requirements include 7 years in hospitality, 5+ years supervising staff, and familiarity with POS and resort management systems. A hospitality management degree is preferred, with a salary in the $145k–$150k range plus bonus.