Hotel Executive Housekeeper — Lead, Quality & Ops

The Crescent Hotels Group; New York (NY); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Competitive salary

401K matching

Flexible scheduling

Employee discounts

Job summary

The Crescent Hotels Group in New York is seeking an Executive Housekeeper to lead our housekeeping department at NoMo in SoHo. You will hire, train, and supervise staff, ensuring top-tier cleanliness and guest satisfaction across guest rooms and public spaces.

You will also manage budgets, monitor inventory, and produce reports to support financial forecasts. The role requires 3+ years in similar hotel positions, and experience managing a unionized workforce.

Qualifications

• 3+ years prior experience in a similar hotel position.
• Prior experience managing a unionized workforce.
• Excellent communication and leadership skills.
• Attention to detail and guest satisfaction.

Responsibilities

• Hire, lead and supervise housekeeping and laundry staff, ensuring quality service in rooms and public areas.
• Provide clear direction, plan, organize and monitor staff activities to meet quality standards.
• Manage finances of housekeeping and laundry operations including budget and inventory controls; analyze data and produce reports.
• Adjust staffing and resources to achieve guest satisfaction with efficient operating costs.

Skills

Communication skills

Leadership

Job description

The Crescent Hotels Group in New York is seeking an Executive Housekeeper to lead our housekeeping department at NoMo in SoHo. You will hire, train, and supervise staff, ensuring top-tier cleanliness and guest satisfaction across guest rooms and public spaces.

You will also manage budgets, monitor inventory, and produce reports to support financial forecasts. The role requires 3+ years in similar hotel positions, and experience managing a unionized workforce.