Hotel Executive Housekeeper Lead for Rooms & QA

Fairfield Inn Lincoln Airport; Lincoln (NE); On-site; USD 42,000 - 64,000; Full time

Job summary

Fairfield Inn Lincoln Airport in Lincoln, NE is seeking a dependable, hands-on Executive Housekeeper to lead the housekeeping team and maintain excellent cleanliness. The role emphasizes guest room quality, team performance, and guest satisfaction.

The Executive Housekeeper will oversee daily operations, assign workloads, inspect rooms, manage laundry and supplies, train staff, and ensure Marriott standards. Reports to the General Manager.

Qualifications

• Previous hotel housekeeping experience required.
• Supervisory or Executive Housekeeper experience preferred.
• Marriott or Fairfield Inn experience preferred.
• Knowledge of guest room cleaning, inspections, laundry, and sanitation practices.
• Ability to train employees and maintain quality standards.
• Availability to work daytime shifts, weekends including Sundays, and holidays.

Responsibilities

• Lead daily housekeeping operations, including guest room cleaning, stayover service, public areas, and laundry.
• Assign daily workloads and coordinate with the front desk to ensure rooms are ready for arriving guests.
• Inspect guest rooms and public areas daily, address deficiencies, and verify that rooms meet Marriott cleanliness and presentation standards before release.
• Clean guest rooms, complete stayover service, assist with laundry, and clean common areas as needed; this is a hands-on leadership position.
• Recruit, train, coach, and hold housekeeping employees accountable for quality, productivity, and attendance.
• Prepare schedules based on occupancy and business needs while controlling labor costs and preventing unapproved overtime.
• Take responsibility for housekeeping-related guest satisfaction scores and support all applicable Marriott performance metrics.
• Maintain readiness for Marriott quality assurance and brand audits and promptly correct deficiencies.
• Address guest housekeeping requests and concerns promptly and professionally.
• Report maintenance issues and room damage, track follow-up, and coordinate room availability with management.
• Manage linen, cleaning supplies, and guest amenity inventories while controlling waste and replacement costs.
• Ensure safe chemical handling, proper equipment use, and compliance with hotel safety procedures.
• Maintain accurate room status, inspection records, inventory counts, and lost-and-found documentation.
• Complete required Marriott training and ensure team members complete assigned training on time.
• Report directly to the General Manager and communicate staffing, supply, maintenance, and service needs.

Skills

Leadership

Communication

Time management

Problem-solving

Job description

Fairfield Inn Lincoln Airport in Lincoln, NE is seeking a dependable, hands-on Executive Housekeeper to lead the housekeeping team and maintain excellent cleanliness. The role emphasizes guest room quality, team performance, and guest satisfaction.

The Executive Housekeeper will oversee daily operations, assign workloads, inspect rooms, manage laundry and supplies, train staff, and ensure Marriott standards. Reports to the General Manager.