Hotel Event Coordinator - Doubletree

guestservices; Naples (FL); On-site; USD 45,000 - 55,000; Full time

Job summary

Guest Services, Inc. is seeking an organized, service-focused Event Coordinator to support the DoubleTree Suites by Hilton Naples.

You will coordinate event details from planning through execution and assist with daily sales office tasks, ensuring clear communication and exceptional guest experiences. Ideal candidates have 1–3 years in hotel or hospitality settings, strong organizational and communication skills, and proficiency with Microsoft Office.

Qualifications

• 1-3 years hotel or hospitality experience preferred.
• Strong organizational and communication skills.
• Attention to detail and ability to manage multiple priorities.
• Proficiency with Microsoft Office; hotel sales system experience a plus.

Responsibilities

• Coordinate event details including meeting space, menus, room blocks, audiovisual needs, and event timelines.
• Serve as a welcoming point of contact for clients throughout the planning process and respond to requests with professionalism and care.
• Prepare and distribute Banquet Event Orders (BEOs) and event documentation, ensuring details are accurate and communicated to operational departments.
• Manage wedding and group room blocks, including guest communication, reservation coordination, and assisting clients and guests with rooming details.
• Support the Sales department with administrative responsibilities including preparing contracts and correspondence, maintain accurate records in the sales system, and assisting with office coordination and reporting.

Skills

Hospitality experience

Organizational skills

Communication skills

Microsoft Office

Sales system experience

Tools

Microsoft Office

Job description

Compensation Amount: 50,000.00 USD Annual

Job Summary

The DoubleTree Suites by Hilton Naples is seeking an organized, service-focused Event Coordinator to support our Sales and Catering team in delivering seamless meetings, conferences, and social events. This role coordinates event details from planning through execution while also supporting the daily administrative functions of the sales office. The Event Coordinator helps ensure clear communication, organized documentation, and exceptional guest experience.

Job Description

What You’ll Do

Coordinate event details including meeting space, menus, room blocks, audiovisual needs, and event timelines. Serve as a welcoming point of contact for clients throughout the planning process and respond to requests with professionalism and care.

Prepare and distribute Banquet Event Orders (BEOs) and event documentation, ensuring details are accurate and communicated to operational departments. Provide support before, during and after events as needed.

Manage wedding and group room blocks, including guest communication, reservation coordination, and assisting clients and guests with rooming details.

Support the Sales department with administrative responsibilities including preparing contracts and correspondence, maintain accurate records in the sales system, and assisting with office coordination and reporting.

What We’re Looking For

We’re looking for someone who enjoys working with people and thrives in a fast-paced hospitality environment.

• 1 -3 years of hotel or hospitality experience preferred
• Strong organizational and communication skills
• Attention to detail and ability to manage multiple priorities
• Proficiency with Microsoft Office; hotel sales system experience a plus

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.