Hotel Director of Sales and Marketing

DoubleTree Suites by Hilton Hotel Phoenix; Phoenix (AZ); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Vacation, holidays and sick pay

Medical/Dental/Vision

Hotel room discount

Travel reimbursement

Life Insurance

401(k) – 4% Match

Long-term disability

Short-term disability

Additional voluntary insurance

Shoes for Crews

Job summary

DoubleTree Suites by Hilton Hotel Phoenix seeks an accomplished sales and marketing leader to drive revenue growth and operational excellence. You will craft and execute a comprehensive sales strategy, lead the team, and partner with Revenue Management to optimize pricing and demand.

Ideal candidates bring 5+ years as Senior Sales Manager or 3+ years as Director of Sales in a full-service hotel, with Hilton experience preferred. Strong leadership and financial acumen are essential.

Qualifications

• Minimum of five (5) years of experience as a Senior Sales Manager or three (3) years as a Director of Sales in a full-service hotel environment.
• Proven track record of successfully leading hotel sales teams and achieving revenue growth objectives.
• Hilton brand experience preferred.
• Experience with Delphi, PEP, and Hilton systems preferred.
• BirchStreet experience preferred.
• Bachelor's degree preferred or an equivalent combination of education and experience.
• Exceptional leadership, communication, negotiation, presentation, and relationship-building skills.
• Strong financial acumen with experience in budgeting, forecasting, and revenue strategy.

Responsibilities

• Develop and execute a comprehensive sales and marketing strategy that drives top-line revenue growth across all market segments.
• Lead the hotel's revenue generation efforts by identifying new business opportunities, aggressively penetrating target markets, and expanding key account relationships to maximize market share and profitability.
• Establish a culture of accountability and performance excellence by coaching, mentoring, and developing the team to consistently achieve and exceed revenue goals.
• Partner with Revenue Management and Operations to align pricing, demand strategies, and sales initiatives.
• Represent the hotel within the community, industry organizations, and key customer networks to strengthen brand awareness and business development opportunities.
• Direct accountability for achieving guest room, catering, banquet, and overall revenue targets.
• Develop and manage annual budgets, forecasts, sales action plans, and performance metrics.
• Analyze market trends, competitive intelligence, and financial reports to identify opportunities and mitigate risks.
• Ensure compliance with brand standards, company policies, and sales system utilization.
• Collaborate with hotel leadership to deliver exceptional guest satisfaction while achieving operational and financial objectives.

Skills

Leadership

Sales leadership

Negotiation

Presentation

Relationship-building

Financial acumen

Education

Bachelor's degree or equivalent

Tools

Delphi

PEP

Hilton systems

BirchStreet

Job description

Description

The ideal candidate is a results-driven hospitality leader with a passion for revenue generation and operational excellence. You bring strategic vision, strong business acumen, and the ability to build lasting relationships while driving performance across all areas of sales and marketing.

KEY RESPONSIBILITIES

Sales & Marketing Leadership

• Develop and execute a comprehensive sales and marketing strategy that drives top-line revenue growth across all market segments.
• Lead the hotel's revenue generation efforts by identifying new business opportunities, aggressively penetrating target markets, and expanding key account relationships to maximize market share and profitability.
• Establish a culture of accountability and performance excellence by coaching, mentoring, and developing the team to consistently achieve and exceed revenue goals.
• Partner with Revenue Management and Operations to align pricing, demand strategies, and sales initiatives.
• Represent the hotel within the community, industry organizations, and key customer networks to strengthen brand awareness and business development opportunities.

Operational & Financial Accountability

• Direct accountability for achieving guest room, catering, banquet, and overall revenue targets.
• Develop and manage annual budgets, forecasts, sales action plans, and performance metrics.
• Analyze market trends, competitive intelligence, and financial reports to identify opportunities and mitigate risks.
• Ensure compliance with brand standards, company policies, and sales system utilization.
• Collaborate with hotel leadership to deliver exceptional guest satisfaction while achieving operational and financial objectives.

QUALIFICATIONS & EXPERIENCE

• Minimum of five (5) years of experience as a Senior Sales Manager or three (3) years as a Director of Sales in a full-service hotel environment.
• Proven track record of successfully leading hotel sales teams and achieving revenue growth objectives.
• Hilton brand experience preferred.
• Experience with Delphi, PEP, and Hilton systems preferred.
• BirchStreet experience preferred.
• Bachelor's degree preferred or an equivalent combination of education and experience.
• Exceptional leadership, communication, negotiation, presentation, and relationship-building skills.
• Strong financial acumen with experience in budgeting, forecasting, and revenue strategy.

Worksite Requirement: Due to the nature of the position, including direct interaction with employees, guests, vendors, and operational systems, regular, in-person attendance at the assigned worksite is an essential job function. Physical presence is required to supervise operations, respond to time-sensitive issues, conduct inspections, provide leadership, and perform other duties that cannot be effectively accomplished remotely.

BENEFITS

• Vacation, Holiday, and Sick pay
• Medical/Dental/Vision (with opt. out option)
• Hotel Room Discount
• Travel Reimbursement, if needed.
• Life Insurance
• AD&D
• 401(k) – 4% Match
• Voluntary Long-Term Disability
• Voluntary Short-Term Disability
• Voluntary Hospital Insurance, Voluntary Critical Illness Insurance, Voluntary Accident Insurance
• Shoes for Crews

DoubleTree Suites Phoenix is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to [e-mail] or call [phone] to let us know the nature of your request.

Qualifications

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
• Leader: Inspires teammates to follow them (Preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review Know Your Rights notice from the Department of Labor.

Source: Hospitality Online