Director of Sales and Marketing

DoubleTree Suites by Hilton Phoenix; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Vacation, Holiday, and Sick pay

Medical/Dental/Vision (with opt. out)

Hotel Room Discount

Travel Reimbursement

Life Insurance

AD&D

401(k) - 4% Match

Voluntary Long-Term Disability

Voluntary Short-Term Disability

Voluntary Hospital Insurance, Volualt?

Voluntary Critical Illness Insurance

Voluntary Accident Insurance

Shoes for Crews

Job summary

DoubleTree Suites Phoenix is seeking an experienced sales leader to craft and execute a comprehensive sales and marketing strategy that drives top-line revenue growth across all market segments. You will lead revenue generation by identifying new opportunities, penetrating target markets, and expanding key accounts to maximize share and profitability.

You will coach and mentor a high-performing team, collaborate with Revenue Management and Operations to align pricing and demand strategies, and

Qualifications

• Minimum five (5) years as Senior Sales Manager or three (3) years as Director of Sales in a full-service hotel environment.
• Proven track record of leading hotel sales teams and achieving revenue growth.
• Hilton brand experience preferred.
• Experience with Delphi, PEP, and Hilton systems preferred.
• BirchStreet experience preferred.
• Bachelor's degree preferred or an equivalent combination of education and experience.
• Exceptional leadership, communication, negotiation, presentation, and relationship‑building skills.
• Strong financial acumen with budgeting, forecasting, and revenue strategy.

Responsibilities

• Develop and execute a comprehensive sales and marketing strategy to drive top-line revenue growth across all market segments.
• Lead the hotel's revenue generation efforts by identifying new business opportunities, aggressively penetrating target markets, and expanding key account relationships to maximize market share and profitability.
• Establish a culture of accountability and performance excellence by coaching, mentoring, and developing the team to consistently achieve and exceed revenue goals.
• Partner with Revenue Management and Operations to align pricing, demand strategies, and sales initiatives.
• Represent the hotel within the community, industry organizations, and key customer networks to strengthen brand awareness and business development opportunities.
• Direct accountability for achieving guest room, catering, banquet, and overall revenue targets.
• Develop and manage annual budgets, forecasts, sales action plans, and performance metrics.
• Analyze market trends, competitive intelligence, and financial reports to identify opportunities and mitigate risks.
• Ensure compliance with brand standards, company policies, and sales system utilization.
• Collaborate with hotel leadership to deliver exceptional guest satisfaction while achieving operational and financial objectives.

Skills

Leadership

Communication

Negotiation

Presentation

Relationship-building

Financial acumen

Budgeting

Forecasting

Revenue strategy

Hilton brand experience

Education

Bachelor's degree preferred or equivalent

Tools

Delphi

PEP

Hilton systems

BirchStreet

Job description

KEY RESPONSIBILITIES

Sales & Marketing Leadership

• Develop and execute a comprehensive sales and marketing strategy that drives top-line revenue growth across all market segments.
• Lead the hotel's revenue generation efforts by identifying new business opportunities, aggressively penetrating target markets, and expanding key account relationships to maximize market share and profitability.
• Establish a culture of accountability and performance excellence by coaching, mentoring, and developing the team to consistently achieve and exceed revenue goals.
• Partner with Revenue Management and Operations to align pricing, demand strategies, and sales initiatives.
• Represent the hotel within the community, industry organizations, and key customer networks to strengthen brand awareness and business development opportunities.

Operational & Financial Accountability

• Direct accountability for achieving guest room, catering, banquet, and overall revenue targets.
• Develop and manage annual budgets, forecasts, sales action plans, and performance metrics.
• Analyze market trends, competitive intelligence, and financial reports to identify opportunities and mitigate risks.
• Ensure compliance with brand standards, company policies, and sales system utilization.
• Collaborate with hotel leadership to deliver exceptional guest satisfaction while achieving operational and financial objectives.

QUALIFICATIONS & EXPERIENCE

• Minimum of five (5) years of experience as a Senior Sales Manager or three (3) years as a Director of Sales in a full-service hotel environment.
• Proven track record of successfully leading hotel sales teams and achieving revenue growth objectives.
• Hilton brand experience preferred.
• Experience with Delphi, PEP, and Hilton systems preferred.
• BirchStreet experience preferred.
• Bachelor's degree preferred or an equivalent combination of education and experience.
• Exceptional leadership, communication, negotiation, presentation, and relationship‑building skills.
• Strong financial acumen with experience in budgeting, forecasting, and revenue strategy.

Worksite Requirement: Due to the nature of the position, including direct interaction with employees, guests, vendors, and operational systems, regular, in‑person attendance at the assigned worksite is an essential job function. Physical presence is required to supervise operations, respond to time‑sensitive issues, conduct inspections, provide leadership, and perform other duties that cannot be effectively accomplished remotely.

BENEFITS

• Vacation, Holiday, and Sick pay
• Medical/Dental/Vision (with opt. out option)
• Hotel Room Discount
• Travel Reimbursement, if needed.
• Life Insurance
• AD&D
• 401(k) - 4% Match
• Voluntary Long-Term Disability
• Voluntary Short-Term Disability
• Voluntary Hospital Insurance, Voluntary Critical Illness Insurance, Voluntary Accident Insurance
• Shoes for Crews

DoubleTree Suites Phoenix is an Equal Opportunity Employer.All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to [e-mail] or call [phone] to let us know the nature of your request.