Hotel Dining Server: Create Memorable Guest Experiences

Appone; Longmont (CO); On-site; USD 17,000 - 19,000; Full time

Job summary

Appone in Longmont, CO seeks a Server for the hotel restaurant to ensure guests have a great dining experience from start to finish. You will greet guests, take orders, serve food and beverages, and help with front-of-house operations in a fast-paced environment.

Responsibilities include maintaining table settings, upselling menu items, handling payments, assisting with events, and ensuring compliance with safety standards while delivering friendly service.

Qualifications

• One year of prior food and beverage experience preferred.
• Prior guest relations training.
• Knowledge of proper food handling.
• Strong written/verbal communications skills.
• Experience with computers (MS Office/Google) POS (Micros, Aloha) and reservation software Open Table.

Responsibilities

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and menu deviations
• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
• Ensuring a memorable dining experience
• Properly open and pour wine tableside
• Accurately record revenue and accept cash, credit card, room charges and direct billing payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events if needed
• Answer telephone using appropriate etiquette
• Develop and maintain positive working relationship with co-workers and others
• Bus tables and assist with processing dirty dishes if necessary
• Assist kitchen with prep work or plating if necessary
• Clean all front of the house areas including windows, light fixtures and entrance as assigned
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned
• Performs other duties as assigned, requested or deemed necessary by management

Skills

Guest relations

Communication skills

Food safety training

Tools

POS Systems

OpenTable

Job description

Appone in Longmont, CO seeks a Server for the hotel restaurant to ensure guests have a great dining experience from start to finish. You will greet guests, take orders, serve food and beverages, and help with front-of-house operations in a fast-paced environment.

Responsibilities include maintaining table settings, upselling menu items, handling payments, assisting with events, and ensuring compliance with safety standards while delivering friendly service.