Hotel Club Room Host

Kinseth Hospitality / Staybridge Suites; Coralville (IA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

DailyPay

401k

Paid Training

Paid PTO

Referral program

Hotel discounts

Job summary

Kinseth Hospitality / Staybridge Suites in Coralville, IA seeks a hospitality team member to stock, clean and maintain the lobby breakfast/refreshment area and assist with guest inquiries. You will ensure items are fresh, stocked, and presentable for guests each day.

The role involves cleaning duties across public spaces, dishwashing, pantry organization, and rapid response to inventory or maintenance issues to support a seamless guest experience.

Responsibilities

• Meet and greet hotel guests and answer questions
• Stock and rotate supplies in the lobby breakfast/refreshment area
• Restock food and beverages as guests deplete them and manage end-of-shift supplies
• Wash dishes and food trays, clean microwaves
• Clear and wipe counters and tables, arrange centerpieces
• Fill coffee pots before the end of shift
• Prepare hot water dispenser and steamers for the next day
• Dispose of trash and wash bins
• Vacuum and mop dining area and pantry
• Organize pantry and maintain cleanliness across public areas
• Document pantry communications for other shifts
• Inform manager about inventory shortages, maintenance issues or guest complaints
• Assist with cleaning restrooms, pool area, fitness center, lobby, sleeping rooms or laundry as needed

Job description

What we offer:

• Health, Dental, Vision and other benefits available
• DailyPay
• 401k
• Paid Training
• Paid PTO
• Referral program
• Discounts at all Kinseth Hotel Corporation hotels and restaurants

SUMMARY

Keeps hotel lobby breakfast/refreshment area or concierge room stocked and in clean and orderly condition by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Meet and greet hotel guests and answer questions and inquiries.
• Puts away weekly delivery of supplies and rotates stock.
• Re-stocks food and beverage items on hotel bar as guests deplete them and puts away food and supplies at end of meal period.
• Washes dishes and food trays.
• Cleans microwaves.
• Clears and wipes counters and tables, places centerpieces on tables and removes salt/pepper shakers.
• Fills coffee pots before leaving.
• Fills hot water dispenser and electric steamers to prepare for the next day.
• Disposes of trash and wipes down trash cans.
• Breaks down cardboard boxes and carries out to the trash/recycling receptacle
• Vacuums and mops dining area and pantry.
• Organizes pantry.
• Completes hotel pantry communication log for other shifts and hotel employees to review.
• Communicates inventory shortages, maintenance issues, or guest complaints to manager.
• Assists with cleaning public restrooms, pool area, fitness center, main lobby, sleeping rooms or laundry or special cleaning projects as requested.

KHC POLICIES:

Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee frequently is required to climb or balance. The employee is occasionally required to talk or hear and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.