Hotel & Casino Housekeeping Supervisor

BAY MILLS GAMING AUTHORITY; Brimley (MI); On-site; USD 21,000 - 32,000; Part time

Job summary

BAY MILLS GAMING AUTHORITY is seeking a Housekeeping Supervisor in Brimley, MI. Under supervision, you will oversee casino and room attendants, ensuring clean facilities and top-tier service. You’ll train staff, monitor performance, and help refine procedures to boost efficiency.

This role requires a high school diploma, 6 months to 2 years of housekeeping experience, and some supervisory background. English proficiency and a professional appearance are expected.

Qualifications

• Must have a high school diploma or equivalent.
• Six months to two years housekeeping experience.
• Previous supervisory experience preferred.
• General computer experience a must.
• Must speak, understand and write in English.

Responsibilities

• Provide exemplary customer service by exceeding expectations.
• Perform duties of Room Attendant and Casino Attendant as required.
• Ensure cleanliness and high quality of customer service.
• Inspect the cleanliness of attendants’ performance.
• Assist in training new employees.
• Assist with development of procedures to increase cleanliness and efficiency.
• Monitor use of equipment and chemicals.
• Maintain service standards during staff shortages.
• Follow Bay Mills Policies and Procedures handbook.
• Conduct pre-shift meetings and assign shift tasks.

Skills

Supervisory experience

Customer service

Training

English proficiency

Education

High school diploma or equivalent

Tools

General computer experience

Job description

BAY MILLS GAMING AUTHORITY is seeking a Housekeeping Supervisor in Brimley, MI. Under supervision, you will oversee casino and room attendants, ensuring clean facilities and top-tier service. You’ll train staff, monitor performance, and help refine procedures to boost efficiency.

This role requires a high school diploma, 6 months to 2 years of housekeeping experience, and some supervisory background. English proficiency and a professional appearance are expected.