Hotel Carmichael - Administrative Assistant

Coury Hospitality; Carmel (IN); On-site; USD 36,000 - 60,000; Full time

Job summary

Coury Hospitality in Carmel, IN seeks an experienced administrative assistant to support the General Manager and team. You will organize correspondence, manage calendars, handle calls and filing, and assist with reservations and travel arrangements as needed.

The role requires polished communication, confidentiality, and strong MS Office skills. Hospitality experience is a plus; flexibility and professionalism are essential in a fast-paced property environment.

Qualifications

• 2 years of experience in administrative support or related field.
• Hospitality experience is a plus.
• Strong written and verbal communication skills.

Responsibilities

• Support GM with calendar scheduling and correspondence.
• Handle calls, filing, meeting agendas and minutes.
• Assist with reservations and travel arrangements.
• Greet vendors and guests; receptionist duties as needed.
• Prepare purchase orders, expense reports and reimbursements.
• Maintain confidential employee files and HR paperwork.

Skills

MS Excel

MS Word

PowerPoint

Organization

Attention to detail

Confidentiality

Bilingual (a plus)

Education

2-year degree in Secretarial/Business Admin/Hotel Mgmt

Job description

Job Overview

Supports the GM (General Manager) and their team by completing administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests.

Essential Job Functions

• Supports GM by performing administrative functions such as calendar scheduling, correspondence, incoming and outgoing telephone calls, filing, meeting agendas and meeting minutes.
• Assist the GM in the management of their calendar and communicate their whereabouts as needed.
• Perform general office duties, such as ordering ordering supplies, distributing mail and paychecks, creating and maintaining files/records.
• Assist in making reservations or travel arrangements.
• Serves as a receptionist for the GM and, when necessary, other department members, providing assistance to callers, as required. Greets all vendors and guests.
• Creates Purchase Orders for GM and Engineering. Prepares expense reports and expedites reimbursements.
• Assist GM in quality control. Proofs, edits and assures accuracy of all written documentation.
• Other duties as assigned by the GM.
• Manage GM’s expense receipts; track travel and prepare expense reports as needed.
• As needed, invoice data entry and scans to be sent to the corporate accounting team via e-mail, fax or mail.
• Other duties as assigned by Corporate Controller.
• Assist department heads with new hire paperwork, scan and send to Corporate Director of Human Resources in a timely manner.
• Maintain employee files on property.
• Assist Corporate Director of HR when on property for New Hire Orientation, Benefits enrollment and 401(k) meetings.
• Assist department heads with maintaining department required State and Federal licensing, i.e. ABLE, insurance, etc.
• Other duties as assigned by GM.

Qualifications

• This position will have access to confidential information and it is imperative that he/she maintain confidentiality at all times.
• Polished and professional appearance and demeanor in person, online and via phone. Excellent communication skills both written and verbal.
• Ability to provide customer service that is above and beyond for customer satisfaction and retention.
• Excellent communication skills both written and verbal.
• Proficient in MS Excel, Word, PowerPoint; comfortable with learning new software and systems.
• Highly honed organization skills and strong attention to detail.
• Ability to handle stressful situations and deadlines.
• Bilingual and luxury hotel experience a plus but not required.
• 2 years of experience in the administrative assistance, clerical services, or related professional area, or 2-year degree from an accredited university of Secretarial Studies, Business Administration or Hotel and Restaurant Management.

Working Environment

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, reaching, stooping, kneeling or crouching.